MSP Emergency Dispatcher Trn

Main Purpose of Job

Duties include but are not limited to:

• Monitor and communicate with MSP and other public safety personnel via two-way multi-channel radios and maintain required documentation of same;
• Utilize METERS/NCIC/NLETS to obtain, update, disseminate and accurately transmit information within the Department and to other law enforcement and criminal justice agencies;
• Utilize telephones in a professional manner to provide necessary guidance and information to Departmental personnel and the general public;
• Filer and maintain METERS/NLETS messages, and various required logs associated with the communications center operations;
• Interact with Department personnel, allied agencies and the general public;
• Perform other related duties as assigned.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: None.

Desired or Preferred Qualifications

• One year of dispatching experience in a 911 (police/emergency) services environment utilizing a CAD (computer aided dispatch) system.
• One year of experience in a multi-faceted work environment using data entry keyboard functions and a multi-line telephone system.
• A combination of one year of emergency dispatch training, education and/or experience.

Licenses, Registrations and Certifications

• In accordance with Section 2-204(b)(6) of the Public Safety Article, candidates for position in this classification will be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.
• Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.
• Employees in this classification will be required to provide the employing barrack with a telephone number where they can be reached.
• Candidates for this classification may be given a medical examination to determine their ability to perform the duties of the job classification.

Selection Process

• Only candidates who meet the minimum qualifications will be considered for this classification.
• Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination.

Benefits

• The list will be used by the hiring manager to select employees.

Further Instructions

• Note: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file.
• If you have any questions about this recruitment, please contact the Maryland State Police at 410-653-4420. TTY Users: call via Maryland Relay.
• We thank our Veterans for their service to our country and encourage them to apply.
• As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.
• Bilingual applicants are encouraged to apply.