MSP – Commercial Lead

About the role

ICT Services has already built the infrastructure to be a serious MSP, with an established technical team, nationwide coverage, and a strong delivery track record. This hands‑on, individual‑contributor position is focused on winning net‑new Managed Services customers and building recurring revenue. There is no inherited book, but the role offers real influence over target market, proposition, and go‑to‑market strategy.

Responsibilities

• Prospect and build pipeline from the ground up.
• Run discovery sessions and shape solutions together with the technical team.
• Own deals end‑to‑end, including negotiation and close.
• Help shape how Managed Services is positioned and priced.
• Pursue public sector opportunities (relationship‑led, long‑cycle).
• Report to the Head of Managed Services / Technical & Innovation.

Requirements

• Proven MSP/Managed Services sales experience, ideally in Ireland.
• A track record of net‑new customers you personally won.
• Technical credibility across M365, Azure, networking, RMM/PSA, and cybersecurity.
• Ability to quantify past performance (quota, pipeline, logos, contract value).
• Public sector/tender experience is a plus.