MPR, Medical Practice Rep / Front Desk

About the role

At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve. Medical Practice Representative serves as a primary contact/link between office and all outside parties. Performs duties such as scheduling appointments, entering patient demographics into system, filing and maintaining patient medical records. Specialty: Neurology. Location: 5965 East Broad St, suite 260, Columbus OH 43213. Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs.

Employment type: Full time.

Responsibilities

• Welcome patients
• Register patients
• Gather insurance, check demographics
• Soft collections
• Answering incoming calls
• EPIC

Requirements

• Education: High school graduate or equivalent
• Experience: One to two years of medical office experience preferred
• Experience answering multiline telephone system preferred

Qualifications

• Basic computer skills required

Benefits

• Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers.
• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• RN to BSN tuition 100%