Move-In Coordinator

About the role

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

Responsibilities

• Participate in Start Sterling! Daily line up.
• Greet the Residents, guests, fellow employees and vendors in a friendly and courteous manner.
• Responsible for coordinating and overseeing each resident's move into the community.
• Assist with furniture placement, orientation and assimilation into the community.
• Aid the Sales team/Executive Director with the planning and implementation of an annual marketing plan.
• Tour and sell the community and apartments.
• Work weekends and evenings for appointments and events.
• Comply with Grand Living policies and procedures.
• Comply with all state, federal and/or other regulatory agencies.
• Communicate with residents and their families on a variety of issues.

Requirements

• High School Diploma or G.E.D., required.
• Bachelor's degree, preferred.
• One or more years of marketing experience in senior housing, real estate, banking or related field.
• Prioritize experience transitioning seniors from one living environment to another.

Qualifications

• Flexible schedule which includes, rotating weekend and holiday shifts.

Skills

• Exceptional coordination skills.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of senior living communities and marketing strategies.

Benefits

• Competitive compensation.
• Full benefits package including a generous Paid Time Off (PTO) program of three (3) weeks PTO in the first year, four (4) weeks in the second year.
• Additional PTO earned with length of service.
• Company-provided insurance coverages, a variety of group options and voluntary plans, and a 401K that matches up to 4% with a 5% contribution.
• PTO at lesser rates for part-time staff.
• A high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements).
• Fitness center for resident and staff use.

Pay

Competitive compensation.

Schedule

Sunday - Thursday 8:30am-5:30pm, evenings by appointment only