Mountz Jewelers - Jewelry Sales Consultant

Mountz Jewelers stands for an extraordinary jewelry experience in terms of product, service, value, and the customer's in-store experience. We offer the finest quality for the money, the most knowledgeable and friendly service, and the most modern exciting showrooms in the market at each of our 3 locations in South Central Pennsylvania. As a family-owned business, we believe in treating our customers to the most incredible jewelry shopping experience they've ever had. We achieve our goals by listening to our customers and employees, caring about their concerns, and working for improvement. When people become Mountz customers, we want them to remain customers for life.

About the role

As a member of our family-owned business, we will help you develop a successful and lasting career centered on building relationships, learning winning sales techniques, and engaging in effective communication. All of this takes place within a company culture built on the Mountz Facets: Relationships, Integrity, Commitment, Hustle, Caring, and Teamwork. If you have a strong work ethic, energetic spirit, high integrity, and previous sales experience, this role may be a great fit.

Responsibilities

• Provide an exceptional shopping experience for our clients, including prompt greeting, in-store experience, and follow-up.
• Provide solutions to fit customers’ needs with an in-depth understanding of product features and benefits, offering suggestions and alternatives.
• Maintain thorough knowledge of vendors, designers, and jewelry products offered in-store through constant training (webinars, in-store and out-of-store trainings, and quarterly meetings).
• Follow standard operating procedures, including opening and closing procedures daily.
• Complete all tasks and projects as assigned by the Store Manager.
• Maintain cleanliness of the store and replenish merchandise as it is sold.
• Strategize with Store Managers to meet sales goals.
• Help maintain the proper display of products, ensuring they comply with the store’s image and high-quality standards.
• Report pricing discrepancies and loss/damage of jewelry to the Store Manager.
• Practice teamwork with peers, both with clients in team-selling situations and with each other to achieve objectives and project goals.
• Follow safety policies and procedures.
• Act with integrity, maintain a professional appearance, display a positive attitude, and approach work with enthusiasm.

Requirements

• High-school diploma or GED.
• 5 years of successful sales experience.
• Jewelry sales experience highly preferred (3 years preferred).

Benefits

• 401(k) with company matching.
• Dental insurance.
• Employee discount.
• Health insurance.
• Paid time off.
• Vision insurance.

Work Location: In person (Carlisle, PA).