Mosaic at Home Coordinator

About the role

As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals with intellectual and developmental disabilities receive personalized support and have a voice in their own lives.

Responsibilities

• Build and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service.
• Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
• Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
• Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
• Oversee service delivery and contractual compliance, completing visits with the individual and home provider in the home or service environment.
• Provide on-call support to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

Requirements

• A Bachelor’s degree is preferred.
• A minimum of two years of related work experience is required.
• Previous experience working with people with intellectual disabilities is a plus.
• Valid Driver’s license.
• Passion for Mosaic’s mission.
• Strong communication and relationship-building skills.
• Experience in behavior management and knowledge of regulations.
• Excellent planning and problem-solving skills.
• Computer proficiency.

Benefits

• Comprehensive health insurance.
• Paid time off.
• Access to Daily Pay.
• Opportunities for training and advancement within the organization.

Pay

$57,000 - $58,000

Schedule

Monday–Friday, 9 a.m.–5 p.m. with flexibility to accommodate the needs of providers. On-call rotation: 4 weeks.