Mortgage Quality Control Specialist

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US and will not engage in immigration sponsorship for this position.

About the role

As a Mortgage Quality Control Specialist, you will assist in meeting regulatory and investor quality control requirements and mitigating risk related to residential mortgage lending. You will perform comprehensive reviews to ensure collateral integrity, documentation accuracy, and credit quality.

Responsibilities

• Perform detailed residential underwriting and compliance analysis on loans in-process and post-closing for credit, compliance, and documentation deficiencies; determine marketability of each loan.
• Conduct targeted underwriting analysis on more complex mortgages, such as self-employed borrowers.
• Identify areas requiring targeted reviews, recommend further testing, and perform target reviews in accordance with the Quality Control Policy.
• Identify and document deficiencies, errors, and fraud for each file reviewed; recommend a course of action to remedy.
• Perform re-verification of credit, income, and asset documentation to confirm compliance with internal policies, regulatory, and investor requirements.
• Review early payment defaults to identify potential issues.
• Review mortgage processes for effectiveness and quality; assist management in making decisions to eliminate and minimize potential risk, including proactively reviewing prefunding loans to identify deficiencies or possible misrepresentation.
• Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies, and practices; report control weaknesses, compliance breaches, and operational loss events.
• Work with internal and external auditors and regulatory examiners on internal control issues; consult with and offer recommendations as required.
• Maintain awareness of changes in regulatory and credit policy guidelines that impact mortgage activities.

Qualifications

• Mortgage Quality Control and/or underwriting experience (underwriting experience is a must).
• Strong mortgage business experience, including underwriting.
• Prior working knowledge and experience in the calculation and verification of income and assets, evaluation of credit reports, purchase contracts, appraisals, title commitments, and other loan documentation.
• Proven communication, organizational, analytical, administrative, problem-solving, and interpersonal skills.
• Ability to write clear, concise, and supported findings.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong working knowledge and use of Microsoft Word and Excel.

Benefits

• Access to tailored professional development opportunities.
• Competitive pay and benefits package, including a robust Wellness Hub.
• Inclusive work environment with Employee Resource Groups that play a central part in life at HSBC.
• Industry-leading volunteerism policy, generous matching gift program, and comprehensive Sustainability and Climate Change Initiatives.