Mortgage Loan Servicing Associate

Our client, a leading insurance provider, is seeking a Mortgage Loan Servicing Associate to support a commercial mortgage loan portfolio. This role is ideal for a self-motivated professional with strong loan servicing, accounting, reporting, and analytical skills who can contribute immediately with minimal training.

Contract type and duration: 6-month contract. Work location: NY and NJ area; hybrid with occasional in-office presence in the Manhattan home office requested. This position is W-2 only.

Responsibilities

• Service and administer a portfolio of commercial mortgage loans
• Research and process loan transactions, payments, collections, disbursements, acquisitions, dispositions, adjustments, and related accounting entries
• Prepare and review escrow analyses, amortization schedules, payment histories, billing requests, payoff statements, and adjustable-rate settings
• Communicate effectively with borrowers, servicers, internal business partners, and external stakeholders
• Ensure transactions are completed accurately and in accordance with company policies, procedures, and controls
• Record and reconcile mortgage loan accounting transactions
• Support financial, investment, statutory (STAT), and tax reporting requirements
• Prepare, analyze, organize, and review operational and financial reports
• Maintain clear and accurate supporting documentation and workpapers
• Respond to ad hoc inquiries and reporting requests
• Develop, maintain, and improve operational and management reporting
• Create and analyze reports using available reporting tools and databases
• Develop SQL queries and support reporting enhancements, where applicable
• Assist with technology initiatives, system upgrades, testing, and implementation projects
• Identify opportunities to improve processes, reporting, and operational efficiency

Requirements

• Recent experience (within the last 3-5 years) using SS&C Precision LM (PLM)
• Experience within the insurance, mortgage investment, or commercial real estate lending industry
• Commercial mortgage loan servicing experience
• Ability to work independently with minimal supervision and training
• Strong Excel skills
• Ability to manage multiple priorities and pivot quickly between tasks
• Experience supporting operational and reporting functions

Preferred Skills

• SQL query development and report writing
• Qlik Sense
• Crystal Reports
• Business Objects
• Microsoft SQL Server technologies

Key Competencies & Behaviors

• Detail-Oriented & Accurate
• Organized & Prioritization-Focused
• Analytical & Proactive

Pay

The approximate pay range for this position is between $22.00 and $31.00 per hour. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location.

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered