Mortgage Loan Processor

About the role

Our client is looking for Home Equity processors to join their Lending Team. These positions are contract until the end of the year, with possible extension or conversion to FTE if an opening arises. The role involves full‑cycle home equity processing. Hours are Monday through Friday, 8:30 am to 5:00 pm with a 30‑minute lunch, and the position is fully onsite in Troy, MI.

Responsibilities

• Manage 25 to 30 files per person (once fully trained)
• Process home equity loans from start to finish
• Review income information (e.g., pay stubs)
• Order appraisals if needed
• Order flood certification
• Gather payoff information
• Review mortgagee clause
• Prepare files for closing and send to underwriting
• Arrange closing

Requirements

• At least 2 to 3 years of full‑cycle mortgage or home equity processing experience
• High member contact – strong customer service focus
• Willingness to talk to members throughout the process
• Team‑oriented: must be willing to help others to decrease the pipeline
• Not suited for individuals who prefer to work solo on their own loans

Qualifications

• Intermediate experience level
• Nice‑to‑have: direct or indirect lending experience
• Nice‑to‑have: