Mortgage Loan Processor
Be the reason mortgage loans move forward smoothly—keeping everything on track from application to approval. At Security National Bank, we believe something simple but powerful: everything matters, because people matter. Every detail, every interaction, and every decision plays a role in delivering the experience our customers rely on.
About the role
As a Mortgage Loan Processor, you’ll play a key role in the early and middle stages of the mortgage loan process. You’ll manage a pipeline of mortgage loan files, ensuring each one is complete, accurate, and moving forward on time. You’ll work closely with borrowers, Loan Officers, and third parties to gather documentation, resolve issues, and prepare files for underwriting—all while keeping the process efficient and on track.
Responsibilities
- Manage the Mortgage Loan Pipeline
- Independently manage a full pipeline of mortgage loan files from application through clear-to-close
- Process and evaluate mortgage applications within required timeframes
- Ensure all documentation meets FHA, VA, and conventional mortgage guidelines
- Keep Loans Moving
- Communicate proactively with borrowers, Loan Officers, and third parties to resolve issues and protect closing timelines
- Identify missing documentation and follow up to keep loans progressing
- Submit complete loan files to underwriting for approval
- Ensure Accuracy & Compliance
- Review and verify borrower documentation, including income, assets, liabilities, and employment
- Maintain complete, accurate, and compliant loan files
- Obtain and clear underwriting conditions to prepare files for closing
Requirements
- Strong attention to detail and accuracy
- Ability to manage multiple files and deadlines in a fast-paced environment
- Excellent communication and problem-solving skills
- Self-motivated with strong organizational skills
- Team-oriented with a collaborative mindset
- Experience in mortgage processing or lending preferred
Skills
- Problem Solving
- Balancing
- Analytical
- Administrative
- Telephone
- Teamwork
- Self-motivated
- Mortgage
- Microsoft Office
- Loan operations
- Loan applications
- Honesty
- Filing
- Customer Service
- Credit
- Computer
- Communication
- Accuracy
Behaviors
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Thought Provoking: Capable of making others think deeply on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Benefits
- Comprehensive benefit package including medical, dental, short and long term disability, and life insurance
- Paid time off
- Wellness program
- 401(k) savings plan available at hire for future financial protection
Schedule
Regular business hours, Monday through Friday.
About Security National Bank
Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain.
Locations: Sioux City, IA and Sioux Falls, SD