Mortgage Loan Processor

About the role

Join an independent mortgage brokerage built on over two decades of proven leadership with thousands of homeowners served along the way.

Responsibilities

We’re looking for an experienced, proactive processor who owns every file from handoff until it’s funded and closed out. Scissortail runs on an assembly-line, team model. When a loan is ready for underwriting, we hand the file to processing. From there, you drive it: obtaining what’s needed, getting ahead of underwriting, working conditions, and keeping everyone informed until the loan is funded. Speed, accuracy, and maintaining a friendly, helpful experience with all parties involved are paramount on every file.

What Success Looks Like:

• Files do not get neglected
• Our turn times are met even during periods of high volume
• Maintain an organized pipeline of 20 closings per month, scaling to 30 as tenure and expertise grow
• Pull-through stays high
• Clients and partners feel you were a joy to work with

Requirements

• 2+ years of mortgage processing, loan assistant, or loan officer experience, with closed loans to show for it
• Strong Conventional, FHA, VA, and USDA experience
• The ability to review a file the way an underwriter would, including self-employed and variable income calculations
• Working knowledge of compliance timing and why that matters
• LOS experience. We use ARIVE. Encompass, LendingPad, or Calyx experience transfers well
• A helpful habit. For example, you pick up the phone and explain why each request is needed and how you are there to make the process as easy as possible, instead of sending a demanding email with no context.

Skills

Nice to have:

• Section 184 loan experience
• Non-QM, DSCR, or bank-statement loan experience
• Experience preparing and issuing initial disclosures
• Familiarity with GoHighLevel or a similar CRM

Who thrives here:

• Proactive
• Organized
• Friendly and firm
• Steady under pressure
• Team player
• Coachable
• “Do what it takes” commitment to the closing