Mortgage Loan Processor

About the role

Mortgage Solutions Financial is seeking an experienced Mortgage Loan Processor II to support their Retail Processing team. This role serves as an important partner and liaison between borrowers, Loan Officers, underwriting, and third-party service providers throughout the mortgage loan process.

Responsibilities

• Verify that all required disclosures, checklists, and program-specific documents are complete and included in the loan file.
• Maintain the Loan Origination System with real-time status updates and detailed records of borrower and third-party communications.
• Serve as the primary point of contact for borrowers when collecting missing or additional documentation.
• Cook up with appraisers, title companies, employers, and other third parties to clear loan conditions.
• Communicate underwriting approvals, outstanding conditions, and loan status updates to Loan Officers and clients.
• Prepare completed loan packages and submit them to Underwriting for approval.
• Ensure closing instructions and required documents are delivered to the title company according to established deadlines.
• Review final settlement statements with the Loan Officer before closing.
• Collaborate with Mortgage Experts and internal partners to provide a smooth and positive client experience.
• Perform other duties as assigned.

Requirements

The ideal candidate is highly organized, detail-oriented, customer-focused, and comfortable managing multiple priorities in a fast-paced mortgage environment.

Qualifications

• A strong understanding of mortgage compliance regulations, loan program guidelines, and loan structure.
• Excellent written and verbal communication skills.
• Strong attention to detail, time-management, and organizational skills.
• The ability to work independently while contributing effectively as part of a team.
• The ability to succeed in a fast-paced, changing, and high-production environment.
• A solutions-oriented approach and the ability to independently manage challenging situations.
• A commitment to providing exceptional service to clients and referral partners.