Mortgage Loan Processor

Position Summary As a Mortgage Loan Processor, you are responsible for the processing, administering and closing of Mortgage/Real Estate loans through activities such as processing loan documentation by verifying the accuracy of completion, setting up new accounts, and maintaining loan records and files. As a representative of the Bank, you are required to present a positive and professional image at all times. Job Requirements Possess a high school diploma or equivalent requiredTwo to four years of prior related experience requiredReside in the Bank's footprint of TN, VA, NC and KY required COMPETENCIES Ability to maintain and regularly display a professional demeanorPossess current knowledge of real estate law and procedurePossess strong organization skillsAbility to be self-motivated and results-drivenAbility to be customer service-focused on a continuous basisPossess and display excellent communication skillsPossess the ability to multi-task in a fast-paced environmentPossess extensive follow-up skillsAbility to adjust to a fast-paced, multi-demand and ever-changing work environmentPossess an advanced knowledge of Excel, Word, and Windows-based applicationsPossess strong analytical skills Duties And Responsibilities Handle the loan pipeline and ensure an efficient and compliant flow throughout the loan processManage multiple loan files, collect and record customer information, and ensure timely processing of mortgagesStay up to date on agency guidelines, internal underwriting/processing procedures and Company policiesAbility to work and communicate with Production Sales Team to ensure top notch internal and external service. Acquire the files necessary for property and loan documentation, including the following: verification of employment, evidence of insurance, payoffs, tax transcripts, credit supplements, condo questionnaires, subordination requests, and title work to assure a smooth loan processWork with Underwriters on conditions of loans submitted when there are questionsFollow up with borrowers and vendors for timely receipt of requested documentationMaintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirementsConsistently support, uphold and model the organization’s core values and standardsComplete other duties as assigned as determined by management to be reasonable and beneficial Physical Requirements While performing the duties of this job, the employee is regularly required to communicate effectively with customers, vendors, management and employees. Regular use of the telephone and email for communication is essential. Remaining in a stationary position for extended periods of time is common. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common office equipment such as computer terminals, calculators, copiers and telephones. Out-of-town or overnight travel may be required. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.