Monitor Support Specialist - 6th Floor

Employment Type: Full time

Shift: 12 Hour Night Shift (7:00 PM – 7:30 AM), 72 hours per pay period. Weekends and holidays scheduled in accordance with the Collective Bargaining Agreement.

About the Role

Great opportunity for a Monitor Tech, Cardiac Monitor Tech, or Telemetry Tech professional to work in an organization that focuses on treating the whole person—physically, emotionally, and spiritually. Be Remarkable!

This position is located on Mercy’s 6th floor, a 30-bed Cardiac Stepdown unit with 10 additional flex beds on the 5th floor ICU. Schedule: 36 hours per week, 7:00 AM – 7:30 PM, with every other weekend and holiday rotation. Work alongside dedicated healthcare professionals in a compassionate and transforming healing presence within our communities.

Responsibilities

• Perform a variety of support staff functions related to patient care and documentation.
• Observe telemetry monitors and report dysrhythmias to the RN.
• Document telemetry strips of importance and one strip per shift for each patient, including PRI, QRS, HR, strip number, date, time, and rhythm interpretation.
• Report abnormalities to appropriate personnel (RN, LPN, and Case Managers).
• Respond to all monitor alarms in a timely manner.
• Maintain unit supplies daily, including batteries, electrodes, and wires. Collaborate with the Health Unit Coordinator (HUC) to order adequate supplies.
• Check the function of defibrillators weekly and crash carts daily; record findings on logs.
• Maintain the monitoring area to ensure it is neat and clean.
• Maintain assigned portion of the equipment log.
• Manage telemetry monitoring tasks, including admitting patients to arrhythmia monitoring, changing batteries and electrodes, removing and reattaching patients for tests, reviewing alarm trends at the end of shifts, reporting rhythms to the next shift, and communicating malfunctions to Bio-Med/Engineering and the unit manager.

Requirements

• High school graduation required.
• Basic EKG class and monitor orientation required.
• Knowledge of medical terminology and abbreviations for patient record documentation.
• Ability to collect and organize data into user-friendly formats.
• Current BCLS (Basic Cardiac Life Support) Certificate.
• Ability to monitor quality indicators as outlined.
• Strong oral and written communication skills to meet position responsibilities.
• Ability to apply continuous improvement methods in delivering patient services.
• Commitment to the philosophy, values, mission, and vision of Mercy Health.