Mobile Phlebotomist (MAKO)

About the Role

Travel to Skilled Nursing Facilities and private residential homes to service patients. Treat all customers in a courteous manner.

Responsibilities

• Ensure all urine, oral fluid, and phlebotomy specimens are collected accurately and on time according to established procedures.
• Complete requisitions accurately and process and package specimens for transport.
• Maintain required records, documentation, and collection logs.
• Read, understand, and comply with departmental policies, protocols, and procedures (e.g., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies, Employee Handbook, Quality Assurance Manual).
• Perform clerical duties including filing, maintaining customer logs, and data entry.
• Submit accurate expense forms on the required day, if applicable.
• Demonstrate organizational commitment and adhere to grooming, dress code, and lab coat policies.
• Report to work on time and follow attendance guidelines.
• Answer the telephone in a friendly and professional manner, incorporating the company name, self-identification, and a helpful statement.
• Communicate appropriately with clients, customers, coworkers, and the public while maintaining confidentiality.
• Report unresolved problems immediately to the appropriate manager or supervisor.
• Keep work area neat and clean, and dispose of biohazard containers as scheduled.
• Assist with inventories, stock supplies, and other assigned tasks.
• Perform department-related clerical duties, answer phones, and dispatch calls when assigned.
• Participate in teams and special projects as requested.
• Perform other duties as assigned.