Mobile Crisis Responder

About the Role

Wyandot BHN is seeking a dedicated full-time Mobile Crisis Responder to join our Crisis Team. The role provides assessment, intake, and intervention services in partnership with the Kansas City, Kansas community, including the Wyandotte County Jail, Wyandotte County Juvenile Detention, local hospitals, HRADAC, law enforcement entities, and our 24/7 crisis centers (RSI and Robert’s Place). The position delivers crisis mental health assessments, intakes, interventions, and resolutions in the community, with clinical services also provided in the crisis clinic when mobile response needs are low. The Mobile Crisis Responder serves both adults and youth clients.

Responsibilities

• Work closely with community partners to problem-solve complex situations and develop plans for immediate and appropriate interventions.
• Respond quickly to conduct rapid mental status assessments, suicide risk assessments, hospital screens, and intakes on-site and in the community as requested by community partners, including local police departments.
• Provide crisis interventions on-scene in the community with individuals, families, and/or others present, emphasizing assessing needs, securing appropriate level-of-care services, and minimizing trauma.
• Coordinate and facilitate referrals to appropriate services in the community and under the Wyandot Center umbrella, including RSI & Robert’s Place.
• Conduct hospital admission screens and oversee the admission process as needed.
• Develop intervention and/or diversion plans to prevent or reduce admissions to jail and hospital when other interventions can meet the needs.
• Proactively outreach local hospitals, jails, RSI & Robert’s Place, and police departments to build relationships and establish sound protocols.
• Follow all safety protocols and utilize a second staff member or CIT officer when safety is unknown or questionable.
• Understand and follow Wyandot Center guidelines and policies, as well as community partner guidelines/policies.
• Follow up with those referred to Wyandot Center services by reviewing electronic medical records, attempting contact by phone or in person until services are bridged.
• Document all contacts and interventions in the EHR in a timely and accurate manner and prepare monthly reports.
• Contribute positively to the development of new programming and demonstrate solution-focused leadership abilities.
• Work closely with the Justice Involved Support Team to provide clinical assessments and interventions for consumers involved in the criminal justice system.
• Act as a boundary spanner for criminal justice systems, mental health systems, and additional community-based service organizations.
• Provide assessments and intakes for consumers involved in the criminal justice system, including assessments for Behavioral Health Court and intakes for consumers in Drug Court or releasing from prison on parole.
• Adhere to and remain compliant with Medicaid, State licensing regulations, grant, and other contractual standards.

Requirements

• Master’s degree in social work, psychology, counseling, or other mental health-related field.
• Current licensure by the KS Behavioral Sciences Regulatory Board (e.g., LMSW, LMFT, LPC, LMLP, LCP, or LSCSW).
• Experience providing crisis intervention assessment services.
• Familiarity with Trauma-Informed systems of care.
• Preferred experience working with individuals involved in the criminal justice system.

Skills & Abilities

• Excellent interpersonal and communication skills, both oral and written.
• Strong team skills with a positive spirit, high energy, and a “can-do” personality.
• Relevant experience in mental health crisis services and community resources.
• Ability to recognize and be sensitive to cultural and ethnic differences.
• Ability to establish effective working relationships with personnel from multiple systems, including law enforcement and community service agencies.
• Ability to facilitate planning meetings with individuals from multiple systems.
• Proficient in the use of technology, including Microsoft Office.
• Dependable transportation and auto insurance.
• Ability to build and maintain close working relationships with clients and community partners.
• Ability to provide direction for programming and planning purposes.

Schedule

Tuesday - Friday, 9:00 A.M. - 7:00 P.M.

Work Conditions

Provides crisis interventions on-scene in the community with individuals, families, and/or others present as needed.