MLR Operations Print & Fulfillment Manager

Responsibilities

• Manage end-to-end print production and fulfillment for approved commercial and medical materials
• Oversee print management system/portal and drive enhancements to streamline ordering and delivery
• Act as primary point of contact for print requests, providing guidance and maintaining status reporting
• Possess cross-functional partnership with legal, medical, regulatory, and marketing teams to support material review processes
• Lead vendor relationships, including sourcing bids, negotiating pricing, and ensuring cost-effective, sustainable solutions
• Serve as subject matter expert for print operations, developing documentation and best practices
• Train internal teams on print processes and ensure consistent execution across stakeholders
• Manage proofing, printing, and fulfillment workflows, including high-volume conference materials and product updates
• Handle field inquiries related to approved print materials and fulfillment status
• Generate reporting and insights on operational performance and process improvements
• Support broader material review operations as needed

Qualifications

• Bachelor’s degree required
• 5+ years of experience in print operations, fulfillment, or material review within regulated industries preferred
• Experience with content management systems (e.g., document/asset platforms)
• Strong project and process management skills
• Excellent communication and collaboration abilities
• Detail-oriented with strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment