Fulfillment Center Operations Manager

What You'll Do

• Build the initial teams, establishing procedures, metrics and processes
• Lead a team of Area Managers and hourly associates
• Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
• Guide strategic planning and forecasting
• Develop teammates for career progression and learning
• Improve safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness

What You'll Bring

• Bachelor's degree in business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience
• 4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience
• Experience developing and managing 30+ employees
• At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment
• Experience using Kaizens or process improvement

Where You'll Work

This role is onsite and will require you to work from our Florence, SC fulfillment center daily. Relocation assistance is available for this role.

Total Rewards

• Competitive compensation
• Paid time off
• An employee assistance program
• Parental leave
• Paid volunteer hours
• Absolutely amazing company discounts!

About the Role

The Operations Manager supports QVC, and is responsible for inbound or outbound operations. You will maintain benchmark levels of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain, as well as the hiring and development of management and hourly teams. You will support the team on days. You will report to the Senior Operations Manager.

Benefits

• In our US market, you can expect health care benefits starting on day 1
• 401(k)
• Tuition reimbursement benefits

QVC Group

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.