MIM - Executive Assistant - Office Manager

The Opportunity
Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world, with nearly $740 billion in combined managed assets. MIM has been ranked a “Best Places to Work in Money Management” by Pensions & Investments for five consecutive years and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 1,100 dedicated professionals with extensive experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including real estate.

Key Responsibilities

• Perform all administrative duties with attention to detail and accuracy.
• Maintain calendars and schedule meetings for the regional office management in the office.
• Meet and greet high-level clients and other visitors.
• Cook up travel plans, hotels, and car service.
• Create and edit presentations, transaction memos, acquisition memos, business plans and spreadsheets.
• Handle/resolve escalated internal and external issues.
• Handle critical/confidential issues and information.
• Prepare and track office budgets, marketing budget, process accounts payable and manage external office vendor accounts.
• Accountable for staff attendance tracking and office supply inventory.
• Willing to work as part of a team and support other Administrative Assistants in this or other regions, as needed.
• Able to fax documents, answer telephones and take detailed telephone messages.
• Create and maintain an accurate, organized, and efficient filing system and filing room.
• Work as part of a team and support the teams with various tasks, as needed.
• Prepare weekly, monthly, quarterly, and annual reports as requested.
• Timely responses to all correspondence: phone, email, mail, and online messaging (e.g., Teams).
• Maintain working hours during normal business hours to maintain business continuity.
• Support employee onboarding processes and answer any questions new employees may have.
• Aiding the team with IT issues and resolving ticketed requests.
• Timely processing of wire requests.

Required Qualifications

• 5+ years of relevant experience.
• Highly PC proficient, including Microsoft Office, Word, Excel, and PowerPoint.
• Must be diplomatic, thorough, customer-service-minded, detailed and professional.
• High School diploma or equivalent required.

Preferred Qualifications

• 2- or 4-year degree preferred.
• Self-Manages for effective performance – both independently and within a team.
• Detail oriented, dependable, discreet, proactive & highly organized.
• Communicates effectively.
• Buys relationships with internal and external clients.
• Strong motivation, responsibility, and resourcefulness.
• Able to interact professionally with all levels within the MetLife organization.
• Strong negotiation and problem resolution skills.
• Impeccable communication skills and phone etiquette.