Military and Veteran Success Facilitator (Reg PT)

General Summary

Provide for veteran or military students by assisting them with the Department of Veterans Affairs benefits applications and referrals to appropriate internal and external supportive services. Provide the encouragement and support necessary to enable military and veteran students to complete their course of study at CCAC. Assist with the certification and billing processes of the VA Educational Benefits.

Requirements

• Associate's degree (Bachelor's preferred) in a related field with a minimum of one year experience with military / veteran services or in human services serving diverse populations or economically or educationally disadvantaged populations
• Strong interpersonal and communication skills
• Ability and willingness to work collaboratively
• Attention to detail and the ability to follow through with assisting the student
• Commitment to the students' success and student centered education
• Higher education experience preferred

Duties

• Prepares and reviews appropriate documentation necessary for certification of student's veterans' education benefits
• Acts as a liaison between Department of Veterans Affairs (DVA) Vocational Rehabilitation Specialist and disabled veterans; controls the issuance of forms used to cover educational costs
• Compiles information on program services, activities, and students. Maintains accurate, organized, completed, and detailed records and develops and maintains reports as required or assigned
• Serves as a campus liaison for veterans affairs with academic division chairpersons, academic advisors, and administrative personnel; provides assistance in resolving problems in relation to veteran student issues
• Informs and assists students in applying for a wide variety of DVA programs
• Works with Veteran's Service Center Staff to meet the veteran's administration requirements, social and human service needs of students
• Participates in student orientation
• Refers individuals to internal and outside programs for additional support specific to the needs of military and veteran students
• Serves on college committees as needed
• Assists the college in recruitment efforts as they relate to military and veteran students
• Performs other related duties as required or assigned

Schedule

Office location will be South Campus and occasionally will need to report to other campuses or locations for events. Hours will be Monday - Friday 9:30AM - 2:30PM. Some evenings and weekends will be required to cover college events.

Benefits

• Comprehensive health coverage with a very low out-of-pocket expense network option
• Generous time-off benefits tailored to your position, including a four-day workweek in the summer; benefits vary and may include vacation, personal, sick, and holiday pay, as well as collegial coverage for faculty
• Retirement planning options including a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension
• Employer-paid group life insurance, short/long-term disability, and flexible spending accounts (FSAs)
• Employee Assistance Program (EAP) for confidential support with personal and professional challenges
• Tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and professional development opportunities
• Exclusive employee perks and rewards including discounts on theme parks, sporting events, electronics, and more
• Free employee parking