MICU Unit Secretary

About the role

Coordinates patient activity and information based on approved policies and procedures. Functions as a member of the Health Care Team under the direction of the Clinical Manager or designee.

Responsibilities

• Functions as a member of the Health Care Team under the direction of the Clinical Manager or designee to perform a variety of clerical duties.
• Works as a member of the team to identify cost-saving measures in unit/clinic operations and patient care delivery, solve work process problems, and create new work methods.
• Organizes and prioritizes workload based on patient and unit/clinic needs.
• Answers phones and intercoms using proper etiquette and notifies appropriate staff.
• Utilizes hospital computer systems accurately to enter orders, verify orders, retrieve data, and generate reports.
• Enters verbal orders from physicians in the computer system within the limits of the Unit Secretary role, including dietary, lab, radiology, admit status, transfer, and change of doctor and hospital service orders.
• Transcribes doctors’ handwritten orders.
• Faxes orders to pharmacy for medication entry and enters all other orders into appropriate departments.
• Enters chemotherapy orders according to hospital protocol.
• Arranges for necessary equipment delivery as needed.
• Follows up on diagnostic tests ordered and documents booking in the computer under “Date/Time Scheduled Tests,” including any required preparations, holds trays, or makes patients NPO accordingly.
• Maintains and stocks the A–Z file.
• Faxes completed “Authorization for Use of Protected Health Information” forms to other healthcare providers, receives faxed information, and files it in the patient’s record.
• Faxes other forms as needed.
• Takes responsibility for educational updates by attending education sessions and accessing the “Patient Services” website.
• Maintains and meets competencies measured by annual mandatory competency checks and mandatory/safety education.
• Promotes safety on the unit.
• Reports unsafe situations to the Professional Nurse or Clinical Manager.
• Performs all aspects of the Unit Secretary role accurately, including but not limited to: patient type codes, discharge disposition codes, observation and inpatient status, patient services charges, dietary rounds reports, updating consults, and performing I.S. downtime procedures.
• Performs other duties as assigned.

Requirements

• BASIC KNOWLEDGE: High school graduate or General Equivalency Diploma (GED).
• Effective interpersonal communication skills.
• Able to multi-task in order to perform a variety of complex clerical duties.
• Basic computer skills required.
• Basic knowledge of medical terminology preferred.
• Ability to read, write legibly, and speak English.
• Demonstrates knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.

Qualifications

• Minimum Qualifications: High school graduate or GED.
• Experience Preferred.

Pay

$21.09-$22.04

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903