Unit Secretary-MICU Part-time Weekend Days

About the role

The Unit Secretary plays a crucial role in the patient care unit, serving as the receptionist and first point of contact for patients, visitors, and staff. They are responsible for maintaining a positive and efficient flow of information, assisting in patient care coordination, and ensuring the smooth operation of the unit.

Responsibilities

• Extends courteous service to patients, staff, and visitors, responding promptly to all communications.
• Maintains visitor/employee access control and reports any unauthorized access to security.
• Facilitates communication among patients, staff, and visitors, addressing difficult situations and escalating issues as necessary.
• Answers phone calls, transfers calls, and uses AIDET to respond to patient calls within specified timeframes.
• Coordinates patient medical records, prepares and maintains paper and electronic medical records, and ensures regulatory documentation is accurate.
• Notifies appropriate staff of patient admissions, discharges, and transfers, and coordinates with consulting teams.
• Manages patient flow by preparing charts for discharge, transfer, or testing, and tracking patient activity.
• Ensures the nursing station and tube station are organized and stocked with necessary supplies, and performs basic computer maintenance.
• Completes supply requisitions and attends necessary training classes.
• Performs other duties as assigned by unit leadership.

Qualifications

• High School diploma or equivalent.
• Excellent communication and customer service skills.
• Basic computer experience.
• One year of college or business school preferred.
• Unit secretary experience preferred.
• Medical terminology knowledge preferred.

Benefits

We offer a comprehensive benefits package that includes tuition reimbursement, loan forgiveness, 401(k) matching, and various lifecycle benefits. Our goal is to support your well-being both personally and professionally.

Pay

Competitive compensation is provided based on qualifications and experience.

Schedule

The schedule is Saturday and Sunday, 0700-1930 (7:00am-7:30pm).