Mgr Change Management

About the Role

The Manager Change Management will create and deliver strategies and plans to help the enterprise maximize the adoption of new processes, systems, and technologies. This role will lead change initiatives by engaging, advising, and informing key internal & external stakeholders, including the design, development, and delivery of change strategies and plans that drive value and desired business outcomes. The manager is responsible for leading our HR and enterprise change network, partnering with various stakeholders on the intake, distribution, and delivery of change management needs that align with enterprise changes. This is a hybrid position located in Memphis, TN, Plano, TX, or Moon Township, PA. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Responsibilities

• Lead and manage a team to work collaboratively across the business to support enterprise-wide initiatives, including coaching, skills development, performance management, and team effectiveness and productivity.
• Create and launch a comprehensive, enterprise-wide strategy for a change framework that aligns business and people strategies.
• Conduct change assessments to understand the scope and scale of changes, impacts to stakeholders, and potential areas of resistance.
• Identify change goals and success metrics and define high-level change strategies in partnership with cross-functional partners.
• Build and deliver actionable engagement, communications, knowledge management, and learning plans to enable adoption and achieve intended business outcomes.
• Demonstrate strong judgment and decision-making in anticipation of project needs and develop innovative, sustainable solutions focused on adding value.
• Build strong cross-functional partnerships with key stakeholders and leaders such as Technology, Finance, Legal, HR, People Operations, and People Analytics.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree/equivalent in business, human resource management, industrial psychology, or other related fields.
• Five (5) years of related experience in organizational change management, program design and implementation, and resource management.

Skills

• Extensive knowledge of best practices, industry trends, and benchmarks for the domain.
• Strong verbal and written communication skills to interact with various levels of leadership.
• Ability to collaborate and form strategic partnerships with other functions.
• Experience leading program teams, both formally and informally.
• Experience conducting learning/skill assessments and developing educational materials.
• Strong business and data acumen.
• Ability to collaborate with global stakeholders on local regulations and employment laws.

Preferred Qualifications

• Change practice methodology/application experience.
• Large-scale strategic roadmap delivery experience.
• People leadership excellence.
• Cross-functional collaboration experience.
• Data-driven acumen.
• Strategic storytelling skills.
• Culture change expertise.
• Executive presence and delivery.

Pay

Memphis, TN Range: $8,452.14/mo - $14,368.63/mo. Plano, TX Range: $8,896.99/mo - $15,124.88/mo. Moon Township, PA Range: $8,896.99/mo - $15,124.88/mo.

For details on our comprehensive benefits, click here.