Mercy Retirement and Care Center - Health Care Administrator

About the role

Located at 1 Mercy Retirement & Care Center, 3431 Foothill Boulevard, Oakland, CA 94601, Mercy Retirement & Care Center has been a leader in senior care for over 150 years, offering assisted living, memory care, skilled nursing, and rehabilitation services on a lush Oakland campus. The organization provides person‑centered care that enhances residents’ quality of life, guided by a Culture of Excellence built on respect, integrity, and commitment to well‑being. The Health Care Administrator (HCA) will provide strategic and operational leadership for the Skilled Nursing Facility (SNF), ensuring high‑quality, cost‑effective care aligned with Elder Care Alliance’s mission to support older adults with dignity, respect, and meaning.

Responsibilities

• Develops, implements, and evaluates policies, procedures, goals, and strategies that align with ECA’s mission and meet resident and organizational needs.
• Manages day‑to‑day operations of the Skilled Nursing Program, ensuring regulatory compliance and high standards of care.
• Leads Quality Improvement Programs and regulatory initiatives to maintain excellence in care and full compliance with federal, state, and local regulations.
• Ensures readiness for audits, surveys, and inspections by continuously monitoring operations, documentation, and service quality.
• Maintains comprehensive knowledge of Medicare/Medi‑Cal reimbursement rules, Title 22, CMS Conditions of Participation, and accreditation standards.
• Ensures all programs are compliant and trains relevant staff on evolving policies and procedures.
• Assists in the development of annual operating and capital budgets; manages expenses within approved budgets and reports variances with corrective action plans to the Executive Director.
• Partners with the Director of Nursing, VP of Wellness, and other departmental leaders to align clinical practices, address operational issues, and implement best practices across the continuum of care.
• Establishes and nurtures relationships with external agencies, referral sources, regulatory bodies, and community partners to ensure service viability and public awareness.
• Supports community outreach and public education efforts related to skilled nursing and senior care services.
• Provides education, mentorship, and development opportunities for staff in a culture of learning and continuous improvement.
• Participates in relevant Board committees and provides accurate, timely reports and recommendations.
• Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility, demonstrating commitment to the Culture of Excellence and strategic goals.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in nursing home administration, public health, gerontology, nursing, or related field (or equivalent experience).
• Current California Nursing Home Administrator (NHA) License required.
• Minimum 5 years of experience as a single‑site NHA or 3 years in a multi‑site NHA role.
• Proven success in managing SNF operations, compliance, and staffing in a senior living or long‑term care environment.

Skills

• Strong organizational, analytical, and program development capabilities.
• Excellent communication and interpersonal skills.
• Ability to build consensus and lead in a matrixed organizational structure.
• Regulatory acumen with a collaborative leadership style.

Pay

This role pays $170,000 to $190,000 per year DOE.