Mental Health Crisis Worker - Hourly

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies in Adams and Juneau Counties.

Responsibilities

• Responding to crisis calls and providing mobile crisis response when needed
• Conducting risk assessments and determining appropriate interventions
• Providing brief crisis counseling and follow-up services
• Meeting clients in various settings such as homes, hospitals, law enforcement, or community locations
• Responding to potential suicide or emergency calls
• Gathering information through interviews, records, and collateral contacts
• Assessing client needs and connecting them to community resources
• Maintaining strong working relationships with county staff, law enforcement, courts, and community partners
• Documenting all client interactions in compliance with regulations
• Identifying service gaps and recommending improvements
• Staying informed on laws, procedures, and best practices related to crisis services
• Supporting organizational mission, vision, and values

Qualifications

• Bachelor's degree in Human Services or related field
• Preferred minimum of one year working with mental health clients
• Knowledge of community resources and legal statutes (Chapters 34, 51, 55)
• Strong crisis assessment and decision-making skills
• Ability to work independently, multitask, and maintain professionalism under pressure
• Effective relationship-building with diverse populations

Additional Requirements

• Valid driver’s license and reliable transportation
• Good motor vehicle record and auto insurance compliance
• Ability to respond within one hour to crisis calls in designated counties
• Occasional day travel for meetings or training

Benefits

• Competitive pay
• Supportive team environment
• Opportunities for professional development and training