Mental Health Crisis Worker - Hourly

About the role

We are seeking a dedicated Crisis Service Professional to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies.

Responsibilities

• Responding to crisis calls and conducting mobile crisis interventions
• Performing risk assessments and determining appropriate interventions
• Providing brief crisis counseling and follow-up services
• Meeting clients in various settings such as homes, hospitals, or community locations
• Responding to emergency or suicide-related calls
• Gathering information from interviews and records, and connecting clients to community resources
• Maintaining strong relationships with law enforcement, courts, and community partners
• Documenting client interactions according to regulations
• Identifying service gaps and suggesting improvements
• Staying informed on laws, procedures, and best practices

Qualifications

• Bachelor's degree in Human Services or related field
• At least one year of experience with mental health clients preferred
• Knowledge of community resources and Wisconsin statutes
• Strong crisis assessment and decision-making skills
• Ability to work independently and professionally under pressure
• Effective relationship-building skills with diverse populations
• Valid driver’s license, reliable transportation, and ability to respond promptly within the service area

Additional Details

• Flexible on-call schedule, including overnight and weekend shifts
• Opportunities for professional development and training
• Competitive pay and supportive team environment

Join a mission-driven organization committed to providing essential crisis services in the community.