Membership Services Agent - Per Diem
92nd Street Y · New York, NY · 8 mo ago
OTHR$17/hrInternship
Responsibilities
- Ensure all individuals are greeted and given appropriate customer service.
- Complete member check-in procedures correctly.
- Process memberships, guest passes, and payment for personalized services.
- Sell Pro Shop items.
- Process membership-related forms.
- Perform other related duties as assigned or requested.
Requirements
- A high school diploma or equivalent is preferred.
- Previous experience working within a fitness center, spa, hotel, or hospital administration in a customer-facing role is preferred.
- Strong verbal communication skills and proven attention to detail.
- A friendly, engaging, and professional persona.
- A proven track record in providing high levels of customer service in a fast-paced, multi-tasking environment.
- Cash handling experience.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and Zoom.
- Comfort with operating multi-line phone systems.
Benefits
- Per diem compensation of $17.00/hour.
Schedule
Work Hours: 13.5 hours per week
Tuesday and Thursday: 4:00 PM - 8:00 PM
Saturday: 3:00 PM - 8:30 PM