Member Services Agent

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Self-Identification Survey

Please indicate your status: I am a disabled veteran I am a recently separated veteran I am an active duty wartime or campaign badge veteran I am an armed forces service medal veteran

About the Role

This position does not require any specific qualifications beyond those outlined in the requirements section.

Responsibilities

• Contribute to government reporting tasks
• Support data analysis and reporting
• Collaborate with cross-functional teams

Requirements

• Proficiency in Microsoft Office Suite
• Strong analytical skills
• Excellent communication and interpersonal skills

Qualifications

• Bachelor's degree in a relevant field
• Minimum of 3 years of relevant work experience

Skills

• Data analysis
• Project management
• Team collaboration

Benefits

• Flexible working hours
• Professional development opportunities
• Competitive salary

Pay

The salary range for this position is $50,000 - $75,000 annually.

Schedule

The schedule for this position is Monday through Friday, 9:00 AM to 5:00 PM.

Equal Employment Opportunity

We do not discriminate on the basis of any protected group status under any applicable law. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Disability Information

To determine if you have a disability, consider whether you have or have ever had a condition that substantially limits one or more major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Public Burden Statement: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.