Membership Coordinator

About the role

The role involves managing club member data, assisting members, maintaining records, and performing various clerical duties.

Responsibilities

• Maintains membership and attendance records and prepares associated reports.
• Monitors use of the phone & public address system.
• Greet members, parents, staff, and visitors in a professional manner.
• Responds to visitors, parents, volunteers, and club members inquiries.
• Takes and delivers messages or transfers calls to voice mail.
• Acts as a role model for club members.
• Collects membership, summer, field trip, program and special event fees.
• Tracks member payment plans and follows up until payments are received.
• Provides flyers and other written information about programs and special events.
• Sorts and routes mail and maintains publications.
• Performs other clerical duties such as filing, photocopying, and collating.
• Keeps files organized and up-to-date.
• Ensures work area is neat and orderly.
• Maintains supply needs and orders approved supplies.
• Participates in team efforts to support effective club operations.
• Attends club staff meetings.
• Participates in training/educational opportunities to expand knowledge and skills.

Requirements

• High School diploma or GED equivalent.
• Knowledge of office practices and customer service.
• Experience using office equipment and proficiency in Microsoft Office software.
• Strong organizational skills, excellent written and verbal communication skills, and ability to be a team player.
• Detail-oriented, well organized, and able to multi-task.

Qualifications

The organization has grown significantly since its founding in 1969, serving more than 1,300 at-risk and in-need young people through various programs and activities. It has expanded to include multiple units across several counties, including Pitt, Lenoir, Beaufort, Greene, Martin, Carteret, and Craven Counties.

Skills

Customer service, organizational skills, and proficiency in Microsoft Office are essential.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.