Member Service Specialist (Teller)

About the role

Responsible for providing exceptional customer service to clients through various channels including in-person, phone, and online. Conduct transactions, provide financial advice, and assist with account management.

Responsibilities

• Handle client inquiries and transactions efficiently and accurately.
• Provide financial guidance and solutions to clients.
• Manage client accounts and ensure compliance with banking regulations.
• Conduct regular follow-ups to maintain client relationships.

Requirements

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum 2 years of relevant experience in banking or finance.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Excellent problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.
• Passion for customer service and financial advising.

Skills

• Knowledge of banking products and services.
• Experience with bank software and systems.
• Strong organizational and time management skills.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.

Pay

• $20-$25 per hour based on experience.

Schedule

• Full-time position.
• Monday through Friday, 9 AM to 5 PM.