Member Service Specialist (Teller)

About the role

Responsible for providing exceptional customer service to clients through various channels including in-person, phone, and online. Conduct transactions, provide financial advice, and assist with account management.

Responsibilities

• Handle client inquiries and transactions efficiently and accurately.
• Provide financial guidance and solutions to clients.
• Manage client accounts and ensure compliance with banking regulations.
• Conduct regular follow-ups to maintain client relationships.

Requirements

• Bachelor’s degree in Finance, Business Administration, or related field.
• At least 2 years of relevant experience in banking or finance.
• Strong interpersonal and communication skills.
• Proficiency in using banking software and systems.

Qualifications

• Excellent problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.

Skills

• Customer service orientation.
• Financial analysis and planning.
• Banking regulations and compliance.
• Effective communication and negotiation skills.

Benefits

• Competitive salary package.
• Incentive bonuses based on performance.
• Vacation and sick leave.
• Paid training and development programs.

Pay

• $30 - $40 per hour.

Schedule

• Full-time position.
• Monday to Friday, 9:00 AM to 5:00 PM.