Member Experience Associate
Employee Discounts
- Employee discounts
Flexible Schedule
- Flexible schedule
Free Uniforms
- Free uniforms
Requirements
- A deep down passion for helping others
- A positive upbeat personality
- Effective ability to communicate with customers, coworkers and managers
- The ability to multitask
- Member experience oriented
- Punctual, responsible and detail oriented
- CPR/AED training preferred
- Prior experience in a retail or hospitality setting is helpful
Responsibilities
- Greeting and checking in members as they come in
- Resolving customer issues in an effective manner
- Membership sales and retention
- Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.
- Following up with prospects
- Ensuring a safe and clean health club environment for members and staff
- Opening and closing the facility if scheduled
- Following company policies and procedures
About the Company
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
Company Vision
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Franchise Opportunities
The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.