Member Engagement Intern

Summary

The National Association of State Procurement Officials (NASPO) seeks an experienced professional to serve as Member Engagement Intern. This is a hands-on position that requires excellent customer service and database skills, attention to detail, and a strong work ethic. Knowledge and experience maintaining databases is a plus. The Member Engagement Intern supports the Membership team in providing exceptional service to NASPO members.

Duties and Responsibilities

Membership

• Maintain membership database to ensure accurate, complete, and reliable information including the entry of all new and renewing individual membership information, eliminating duplications, and any other miscellaneous administrative database activity to maintain accuracy,
• Cook up membership-related documents, reports, and marketing materials.
• Cook up membership-related administrative activities and outreach including but not limited to scheduling meetings, preparing meeting materials, taking meeting notes, and coordinating follow-up materials or requests.
• Cook up membership-related NAPSO conference activities such as assisting members with event registration and conference travel questions.
• Research and/order promotional items for events
• Oversee the automated communication regarding various member statuses.

Minimum Qualifications

• Currently pursuing a bachelor’s degree in business administration, Public Administration, Marketing, Communications or related fields is strongly recommended but not required.
• Strong skillset and familiarity with all Microsoft tools.
• Excellent customer service skills and attitude.
• Outstanding verbal and written communication skills.
• Ability to handle multiple tasks, projects, and priorities effectively and professionally.