Jobs · Consulting · Michigan

Member Consultant II

BECU · Monroe, MI · 3 wk ago
Consulting$26–$32.12/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to extract content from posting. Let's parse. Posting includes: - Intro paragraph about BECU, people helping people, etc. That could be "About the role" or maybe "About This Role & Pod Expectations". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide headings based on content. We have sections: - "PAY RANGE" with pay range. - "BENEFITS – Because People Helping People Starts With Supporting You" list of benefits. - "IMPACT YOU’LL MAKE:" description of role. - "Compensation Transparency" maybe part of Pay. - "About This Role & Pod Expectations" details about pod, location, rotation, one-year commitment, training, travel, flexibility, training schedule. - "WHAT YOU’LL DO:" bullet points. - "What You’ll Gain" bullet points. - "QUALIFICATIONS:" Minimum and Desired qualifications. - "JOIN THE JOURNEY" maybe motivational, could be part of About the role. - There's also "EEO Statement" which we should remove (boilerplate). Also hashtags etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to preserve all substantive info. We need to output only HTML fragment, no /, no markdown fences. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to decide which sections to include. Potential sections: - About the role (maybe combine intro and "About This Role & Pod Expectations" and "JOIN THE JOURNEY"). - Responsibilities (maybe "WHAT YOU’LL DO:" and "IMPACT YOU’LL MAKE:" and "What You’ll Gain"). - Requirements (maybe qualifications). - Qualifications (maybe separate? Actually Requirements and Qualifications similar; but we can combine into Qualifications.) - Skills (maybe from qualifications list: communication, problem resolution, etc.) - Benefits (list). - Pay (pay range). - Schedule (training schedule, post-training schedule, flexibility). We need to avoid empty sections. Let's extract content. First, intro paragraph: "Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities." That's prose. Then "PAY RANGE The Target Pay Range for this position is $26.00 - $32.12 hourly." Then "BENEFITS – Because People Helping People Starts With Supporting You 401(k) Company Match (up to 3%)4% annual contribution to your 401(k) by BECUMedical, Dental and Vision (family contributions as well)PTO Program + Exchange ProgramTuition Reimbursement ProgramBECU Cares volunteer time off + donation match" Note there is missing spaces; but we can list each benefit as separate

  • . Then "IMPACT YOU’LL MAKE: As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU’s products will allow you to identify, diagnose, and address members’ consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services." Then "Compensation Transparency We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness: Member Consultant: $26.00 – $28.00 per hour Offers are often made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint." Then "About This Role & Pod Expectations This role is part of a pod (a group of nearby branches) within BECU’s North District. Additional details provided if moved forward in the hiring process. Pod Branches: Monroe (only one branch in this Pod)Location support based on business needsRotation Required: You’ll work across all POD branches for up to your first year or more - this is a core expectation of the roleOne-Year Commitment: All Retail new hires are expected to remain in this role, POD, and schedule for a minimum of one year before pursuing other opportunities within BECUTraining: Training will include travel to the Tukwila Financial CenterTravel Required: The ability to commute between branches & training location is requiredFlexibility Required: Schedules are typically given 30 days in advance but you may be asked to adapt to varying schedules and branch assignments based on business needs Training Schedule 12 weeks, Monday–FridayVariable shifts between 8:00 AM – 6:30 PM Post-Training Schedule Variable shifts between Monday–Friday: 8:00 AM – 6:30 PMUp to 3 Saturdays per month: 8:30 AM – 1:30 PM" Then "WHAT YOU’LL DO: Exceptional Member Experience and Sales Consultation: Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts. Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled. Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources. What You’ll Gain Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities. Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments. Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources." Note there is duplication: "Assisting the community with financial wellness:" appears twice. Then "QUALIFICATIONS: Minimum Qualifications: Bachelor’s Degree or equivalent related experience Minimum two years of experience in a sales-oriented, financial, or retail environment Desired Qualifications: One year of experience in a financial institutionSpanish language fluency highly desirableThorough understanding of the sales process and ability to manage a sales pipeline efficiently Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously Ability to successfully complete 12-week in-house training program after hire Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered. Proficient verbal and written communication skills to enable daily communication with Members Problem resolution, negotiating, organization, multi-tasking and peer coaching skills Ability to work flexible shifts" Then "JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney" Then EEO statement to remove. Now we need to decide sections. Potential sections: - About the role: combine intro paragraph + "About This Role & Pod Expectations" + maybe "JOIN THE JOURNEY" (though that is motivational). Could be separate "About the role" and "Responsibilities". But we need to avoid thin sections. Let's think: The instruction says prefer a few substantive sections over many thin ones. So we could have sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. We need to include headings only if there is real specific content. Let's extract content for each. About the role: Could be the introductory paragraph describing BECU's mission, purpose, etc. Also maybe the "About This Role & Pod Expectations" details about pod, location, rotation, one-year commitment, training, travel, flexibility. That seems more about role specifics. Could be part of About the role. Responsibilities: Could be "IMPACT YOU’LL MAKE:" and "WHAT YOU’LL DO:" and "What You’ll Gain" (though gain is more about benefits/experience). But we can treat "WHAT YOU’LL DO:" as responsibilities, and "What You’ll Gain" as maybe part of Benefits or separate "What You’ll Gain" but we could incorporate into Benefits or Responsibilities? The instruction says use
    • for any list of duties/requirements/benefits. So "What You’ll Gain" is a list of benefits (community time off, work-life balance, etc.) but those are more like benefits/experience. Could be part of Benefits section. Qualifications: The qualifications list. Skills: Could be extracted from qualifications (communication, problem resolution, etc.) but we could just include under Qualifications. Benefits: The benefits list. Pay: Pay range. Schedule: Training schedule, post-training schedule, flexibility. Thus we can have sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Now we need to format. We need to use

      for each section heading. Inside each section, we need to use

      for prose, and

      • for lists. We must not repeat job title as heading (the page already shows it). So we don't add a heading for job title. We must not put Job ID/requisition numbers as headings (none present). We must remove boilerplate: EEO statement, hashtags, maybe "Apply now" is application instruction? The instruction says remove application instructions. The "JOIN THE JOURNEY" includes "Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU." That's application instruction; we should remove that line. Also "#BECU #YourGrowth #BECUJourney" is boilerplate; remove. Also "Compensation Transparency" maybe part of Pay but we can incorporate. We need to preserve all substantive information; do not invent or summarize away detail. We need to avoid filler like "commensurate with experience", "not specified", etc. Not present. Now let's craft each section. About the role: Prose: Combine intro paragraph and "About This Role & Pod Expectations" (excluding the "JOIN THE JOURNEY" motivational and application instruction). Also maybe include "You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities." That's part of intro. Let's write:

        Is

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