Member Consultant II
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them.
We have content: Pay range: $26.00 - $32.12 hourly. Also later: "Compensation Transparency" with Member Consultant: $26.00 – $28.00 per hour. There's some duplication. We need to preserve all substantive info. Should we combine? The posting includes both a target pay range and a more specific range for Member Consultant. We need to include Pay section with that info.
Benefits: listed: 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match Also later: "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." Also "Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments." Also "Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources." That's repeated.
We need to include Benefits section with list items.
Schedule: Training Schedule: 12 weeks, Monday–Friday Variable shifts between 8:00 AM – 6:30 PM Post-Training Schedule Variable shifts between Monday–Friday: 8:00 AM – 6:30 PM Up to 3 Saturdays per month: 8:30 AM – 1:30 PM Also earlier: "Rotation Required: You’ll work across all POD branches for up to your first year or more - this is a core expectation of the role One-Year Commitment: All Retail new hires are expected to remain in this role, POD, and schedule for a minimum of one year before pursuing other opportunities within BECU Training: Training will include travel to the Tukwila Financial Center Travel Required: The ability to commute between branches & training location is required Flexibility Required: Schedules are typically given 30 days in advance but you may be asked to adapt to varying schedules and branch assignments based on business needs". So schedule section should include these details.
About the role: The first paragraph about BECU, mission, etc. Also "IMPACT YOU’LL MAKE: As a Member Consultant II, you will play a key role..." That's responsibilities. Also "WHAT YOU’LL DO:" list.
We need sections: About the role (maybe summarizing the intro), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not create sections with filler. Ensure each has substantive content.
We need to avoid duplication but preserve all substantive info. Might combine similar items.
Let's extract:
About the role: The mission statement: "Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities."
That's about the role/organization.
Responsibilities: "IMPACT YOU’LL MAKE: As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU’s products will allow you to identify, diagnose, and address members’ consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services."
Also "WHAT YOU’LL DO: Exceptional Member Experience and Sales Consultation: Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts. Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled. Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources."
Also "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." That's more benefit.
Also "Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments." Also benefit.
Also "Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources." Duplicate.
Thus responsibilities list: delivering seamless member experience, expertise in products, identify/diagnose/address needs, refer to specialized services, serve as SME, resolve members' needs, provide expertise in specialized financial services, utilize product knowledge for excellent customer service and sales (business services, consumer lending, deposit servicing, IRA, POA, Fiduciary accounts), sign line and loan documents from call center, assist community with financial wellness (financial education, budgeting, debt management, financial planning resources).
We can put these as
- .
Requirements: Minimum Qualifications: Bachelor’s Degree or equivalent related experience Minimum two years of experience in a sales-oriented, financial, or retail environment
Desired Qualifications: One year of experience in a financial institution Spanish language fluency highly desirable Thorough understanding of the sales process and ability to manage a sales pipeline efficiently Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously Ability to successfully complete 12-week in-house training program after hire Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered. Proficient verbal and written communication skills to enable daily communication with Members Problem resolution, negotiating, organization, multi-tasking and peer coaching skills Ability to work flexible shifts
We could separate Requirements (minimum) and Qualifications (desired) but the instruction says use headings: Requirements, Qualifications, Skills. Might need to map.
We have Minimum Qualifications (requirements) and Desired Qualifications (qualifications). Also Skills: problem resolution, negotiating, organization, multi-tasking, peer coaching, ability to work flexible shifts, proficiency with systems, etc.
We could treat:
- Requirements: Minimum Qualifications (Bachelor's degree or equivalent, 2 years experience in sales-oriented financial/retail)
- Qualifications: Desired Qualifications (1 year financial institution experience, Spanish fluency, understanding sales process, ability to manage pipeline, proficiency learning new systems, navigate multiple systems, complete 12-week training, understanding CU objectives, knowledge of state/federal laws, proficient verbal/written communication)
- Skills: Problem resolution, negotiating, organization, multi-tasking, peer coaching, ability to work flexible shifts (maybe also communication but already there). Could also include "Ability to work flexible shifts" as skill.
But we need to avoid duplication. Ensure we capture all.
Benefits: list items as earlier.
Pay: Provide both target pay range and Member Consultant range. Could combine: "Target Pay Range: $26.00 - $32.12 hourly. Member Consultant range: $26.00 – $28.00 per hour." Might be redundant but preserve.
Schedule: Provide details: Training Schedule 12 weeks, Monday–Friday Variable shifts between 8:00 AM – 6:30 PM; Post-Training Schedule Variable shifts Monday–Friday: 8:00 AM – 6:30 PM; Up to 3 Saturdays per month: 8:30 AM – 1:30 PM; Rotation Required: work across all POD branches for up to first year or more; One-Year Commitment: remain in role, POD, schedule for minimum one year before pursuing other opportunities; Training includes travel to Tukwila Financial Center; Travel Required: ability to commute between branches & training location; Flexibility Required: schedules given 30 days in advance but may adapt to varying schedules and branch assignments based on business needs.
We should not include filler like "commensurate with experience". Not present.
Now produce HTML fragment with headings
for each section that has content.
Order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
Inside each, use
for prose,
- for lists.
We need to avoid repeating job title heading. No job title heading.
Let's craft.
About the role:
... (the paragraph). Could split into multiple
but okay.
Responsibilities:
- ... each duty.
Requirements:
- Bachelor’s Degree or equivalent related experience
- Minimum two years of experience in a sales‑oriented, financial, or retail environment
Qualifications: - One year of experience in a financial institution
- Spanish language fluency highly desirable
- Thorough understanding of the sales process and ability to manage a sales pipeline efficiently
- Strong proficiency and comfort level with learning new systems and programs; ability to navigate multiple systems simultaneously
- Ability to successfully complete 12‑week in‑house training program after hire
- Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions
- Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered
- Proficient verbal and written communication skills to enable daily communication with Members
Skills: - Problem resolution
- Negotiating
- Organization
- Multi‑tasking
- Peer coaching
- Ability to work flexible shifts
Benefits: - 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
- Community time off (paid time off for volunteering or community service)
- Work‑life balance policies supporting professional and personal responsibilities
- Assisting the community with financial wellness (financial education programs, budgeting, debt management, access to financial planning resources)
Pay: Target Pay Range: $26.00 – $32.12 hourly.
Member Consultant range: $26.00 – $28.00 per hour.
Schedule:
for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. We have content: Pay range: $26.00 - $32.12 hourly. Also later: "Compensation Transparency" with Member Consultant: $26.00 – $28.00 per hour. There's some duplication. We need to preserve all substantive info. Should we combine? The posting includes both a target pay range and a more specific range for Member Consultant. We need to include Pay section with that info. Benefits: listed: 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match Also later: "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." Also "Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments." Also "Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources." That's repeated. We need to include Benefits section with list items. Schedule: Training Schedule: 12 weeks, Monday–Friday Variable shifts between 8:00 AM – 6:30 PM Post-Training Schedule Variable shifts between Monday–Friday: 8:00 AM – 6:30 PM Up to 3 Saturdays per month: 8:30 AM – 1:30 PM Also earlier: "Rotation Required: You’ll work across all POD branches for up to your first year or more - this is a core expectation of the role One-Year Commitment: All Retail new hires are expected to remain in this role, POD, and schedule for a minimum of one year before pursuing other opportunities within BECU Training: Training will include travel to the Tukwila Financial Center Travel Required: The ability to commute between branches & training location is required Flexibility Required: Schedules are typically given 30 days in advance but you may be asked to adapt to varying schedules and branch assignments based on business needs". So schedule section should include these details. About the role: The first paragraph about BECU, mission, etc. Also "IMPACT YOU’LL MAKE: As a Member Consultant II, you will play a key role..." That's responsibilities. Also "WHAT YOU’LL DO:" list. We need sections: About the role (maybe summarizing the intro), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not create sections with filler. Ensure each has substantive content. We need to avoid duplication but preserve all substantive info. Might combine similar items. Let's extract: About the role: The mission statement: "Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities." That's about the role/organization. Responsibilities: "IMPACT YOU’LL MAKE: As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU’s products will allow you to identify, diagnose, and address members’ consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services." Also "WHAT YOU’LL DO: Exceptional Member Experience and Sales Consultation: Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts. Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled. Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources." Also "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." That's more benefit. Also "Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments." Also benefit. Also "Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources." Duplicate. Thus responsibilities list: delivering seamless member experience, expertise in products, identify/diagnose/address needs, refer to specialized services, serve as SME, resolve members' needs, provide expertise in specialized financial services, utilize product knowledge for excellent customer service and sales (business services, consumer lending, deposit servicing, IRA, POA, Fiduciary accounts), sign line and loan documents from call center, assist community with financial wellness (financial education, budgeting, debt management, financial planning resources). We can put these as
- .
Requirements: Minimum Qualifications: Bachelor’s Degree or equivalent related experience Minimum two years of experience in a sales-oriented, financial, or retail environment
Desired Qualifications: One year of experience in a financial institution Spanish language fluency highly desirable Thorough understanding of the sales process and ability to manage a sales pipeline efficiently Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously Ability to successfully complete 12-week in-house training program after hire Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered. Proficient verbal and written communication skills to enable daily communication with Members Problem resolution, negotiating, organization, multi-tasking and peer coaching skills Ability to work flexible shifts
We could separate Requirements (minimum) and Qualifications (desired) but the instruction says use headings: Requirements, Qualifications, Skills. Might need to map.
We have Minimum Qualifications (requirements) and Desired Qualifications (qualifications). Also Skills: problem resolution, negotiating, organization, multi-tasking, peer coaching, ability to work flexible shifts, proficiency with systems, etc.
We could treat:
- Requirements: Minimum Qualifications (Bachelor's degree or equivalent, 2 years experience in sales-oriented financial/retail)
- Qualifications: Desired Qualifications (1 year financial institution experience, Spanish fluency, understanding sales process, ability to manage pipeline, proficiency learning new systems, navigate multiple systems, complete 12-week training, understanding CU objectives, knowledge of state/federal laws, proficient verbal/written communication)
- Skills: Problem resolution, negotiating, organization, multi-tasking, peer coaching, ability to work flexible shifts (maybe also communication but already there). Could also include "Ability to work flexible shifts" as skill.
But we need to avoid duplication. Ensure we capture all.
Benefits: list items as earlier.
Pay: Provide both target pay range and Member Consultant range. Could combine: "Target Pay Range: $26.00 - $32.12 hourly. Member Consultant range: $26.00 – $28.00 per hour." Might be redundant but preserve.
Schedule: Provide details: Training Schedule 12 weeks, Monday–Friday Variable shifts between 8:00 AM – 6:30 PM; Post-Training Schedule Variable shifts Monday–Friday: 8:00 AM – 6:30 PM; Up to 3 Saturdays per month: 8:30 AM – 1:30 PM; Rotation Required: work across all POD branches for up to first year or more; One-Year Commitment: remain in role, POD, schedule for minimum one year before pursuing other opportunities; Training includes travel to Tukwila Financial Center; Travel Required: ability to commute between branches & training location; Flexibility Required: schedules given 30 days in advance but may adapt to varying schedules and branch assignments based on business needs.
We should not include filler like "commensurate with experience". Not present.
Now produce HTML fragment with headings
for each section that has content. Order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Inside each, use
for prose,
- for lists.
We need to avoid repeating job title heading. No job title heading.
Let's craft.
About the role:
... (the paragraph). Could split into multiple
but okay. Responsibilities:
- ... each duty.
Requirements:
- Bachelor’s Degree or equivalent related experience
- Minimum two years of experience in a sales‑oriented, financial, or retail environment Qualifications:
- One year of experience in a financial institution
- Spanish language fluency highly desirable
- Thorough understanding of the sales process and ability to manage a sales pipeline efficiently
- Strong proficiency and comfort level with learning new systems and programs; ability to navigate multiple systems simultaneously
- Ability to successfully complete 12‑week in‑house training program after hire
- Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions
- Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered
- Proficient verbal and written communication skills to enable daily communication with Members Skills:
- Problem resolution
- Negotiating
- Organization
- Multi‑tasking
- Peer coaching
- Ability to work flexible shifts Benefits:
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
- Community time off (paid time off for volunteering or community service)
- Work‑life balance policies supporting professional and personal responsibilities
- Assisting the community with financial wellness (financial education programs, budgeting, debt management, access to financial planning resources) Pay:
Target Pay Range: $26.00 – $32.12 hourly.
Member Consultant range: $26.00 – $28.00 per hour.
Schedule:
- ... each duty.
Requirements:
- for lists.
We need to avoid repeating job title heading. No job title heading.
Let's craft.
About the role: