Member Consultant II
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for lists,
for prose. Do not repeat job title as heading. Do not put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section only when posting has real specific content for it; never emit heading with filler placeholder. Prefer few substantive sections over many thin ones.
We need to extract substantive content: The posting includes:
- Intro paragraph about BECU, people helping people, etc. That's about the organization, maybe "About the role"? Actually "About This Role & Pod Expectations" is a section. Also "IMPACT YOU’LL MAKE:" is a section. "WHAT YOU’LL DO:" is responsibilities. "What You’ll Gain" maybe benefits? Actually benefits listed earlier: "BENEFITS – Because People Helping People Starts With Supporting You". Also "PAY RANGE". Also "Training Schedule" etc. Also "QUALIFICATIONS". Also "Desired Qualifications". Also "Minimum Qualifications". Also "What You’ll Gain" maybe skills? Actually "What You’ll Gain" includes community time off, work-life balance, etc. That's more like benefits? But we already have benefits.
We need to decide sections: Could have About the role (intro + pod expectations), Responsibilities (WHAT YOU’LL DO), Qualifications (MINIMUM & DESIRED), Benefits (BENEFITS + What You’ll Gain?), Pay (PAY RANGE), Schedule (Training Schedule + Post-Training Schedule). Also maybe "Impact you’ll make" could be part of About the role or Responsibilities? But we need to avoid thin sections. Could combine Impact you’ll make into About the role or Responsibilities. But we need to preserve all substantive info; we can't discard. So we need to include it somewhere.
We can create sections: About the role (includes intro paragraph, pod expectations, impact you’ll make). Responsibilities (WHAT YOU’LL DO). Qualifications (minimum and desired). Benefits (BENEFITS + What You’ll Gain). Pay (PAY RANGE). Schedule (Training Schedule + Post-Training Schedule). Ensure we don't create sections with placeholder like "commensurate with experience". Not present.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO statement, hashtags, navigation, etc. Also remove duplicated lines like "Assisting the community with financial wellness:" appears twice; we should keep only once? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to deduplicate identical lines. There's duplicate "Assisting the community with financial wellness:" appears in WHAT YOU’LL DO and What You’ll Gain. We should keep only one instance. Probably keep it under Responsibilities? Or maybe under Benefits? It's about community time off. Actually "Assisting the community with financial wellness:" appears under WHAT YOU’LL DO as a bullet? It's a sentence: "Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources." Then later under What You’ll Gain: "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." and also "Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources." That's duplicate. We'll keep one instance, maybe under Responsibilities.
Also duplicate "Work-life balance:" appears only once.
We need to format lists: For responsibilities, we have bullet-like sentences but not explicit bullet list. We can convert each sentence into
- . Similarly for qualifications.
We need to ensure we use
- for any list of duties/requirements/benefits. So we need to detect lists. The posting uses colon and sentences; we can treat each as list items.
We'll produce HTML like:
About the role
Intro paragraph...
Pod expectations...
... maybe combine.
But we need to avoid multiple if we can combine into one? It's okay.
Let's extract content.
Intro paragraph: "Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities."
That's about the organization; we can put under About the role.
Pod Expectations: "About This Role & Pod Expectations This role is part of a pod (a group of nearby branches) within BECU’s Central District. Additional details provided if moved forward in the hiring process. Pod Branches: Kent Station/Redondo/Renton Benson/Renton LandingLocation support based on business needsRotation Required: You’ll work across all POD branches for up to your first year or more - this is a core expectation of the roleOne-Year Commitment: All Retail new hires are expected to remain in this role, POD, and schedule for a minimum of one year before pursuing other opportunities within BECUTraining: Training will include travel to the Tukwila Financial CenterTravel Required: The ability to commute between branches & training location is requiredFlexibility Required: Schedules are typically given 30 days in advance but you may be asked to adapt to varying schedules and branch assignments based on business needs"
We need to format nicely, maybe separate sentences.
Impact you’ll make: "IMPACT YOU’LL MAKE: As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU’s products will allow you to identify, diagnose, and address members’ consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services."
We can include that under About the role as well.
Responsibilities (WHAT YOU’LL DO): list:
- Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
- Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled.
- Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.
We might also include "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." but that's under What You’ll Gain (benefits). We'll handle there.
Qualifications: Minimum Qualifications:
- Bachelor’s Degree or equivalent related experience
- Minimum two years of experience in a sales-oriented, financial, or retail environment
Desired Qualifications:
- One year of experience in a financial institution
- Spanish language fluency highly desirable
- Thorough understanding of the sales process and ability to manage a sales pipeline efficiently
- Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously
- Ability to successfully complete 12-week in-house training program after hire
- Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions
- Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered.
- Proficient verbal and written communication skills to enable daily communication with Members
- Problem resolution, negotiating, organization, multi-tasking and peer coaching skills
- Ability to work flexible shifts
We could combine minimum and desired into one qualifications list, but we need to preserve detail. Could have two subheadings? But we only allowed headings for sections like Qualifications. Could have
Qualifications
then Minimum Qualifications:
... then Desired Qualifications:
... That's okay.
Benefits: BENEFITS – Because People Helping People Starts With Supporting You list:
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
Also What You’ll Gain includes:
- Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities.
- Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments.
We could merge these into Benefits section.
Pay: PAY RANGE The Target Pay Range for this position is $26.00 - $32.12 hourly. Also Compensation Transparency section: Member Consultant: $26.00 – $28.00 per hour; offers often made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.
We need to preserve all substantive info. So we need to include both ranges? The Target Pay Range is $26.00 - $32.12 hourly. Then later they give a more specific range for Member Consultant: $26.00 – $28.00 per hour. We should include both.
Schedule: Training Schedule 12 weeks, Monday–Friday Variable shifts between 8:00 AM – 6:30 PM Post-Training Schedule Variable shifts between Monday–Friday: 8:00 AM – 6:30 PM Up to 3 Saturdays per month: 8:30 AM – 1:30 PM
We need to format as list maybe.
Now we need to remove boilerplate: EEO statement, hashtags, navigation, etc. Also remove duplicated lines (we already handled). Also remove application instructions like "Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU." That's application instruction; we should remove. Also "JOIN THE JOURNEY ..." is motivational but maybe considered application instruction? It's not exactly instruction to apply but promotional. The instruction says remove application instructions. The "JOIN THE JOURNEY" paragraph includes "Ready to make an indelible impact? ... Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now." That's application instruction; we should remove that paragraph. Also the hashtags and EEO statement.
Also remove "Compensation Transparency" heading? It's a heading but we can treat as part of Pay section; we can keep content but not as separate heading if we already have Pay section. We'll embed that content under Pay.
Now we need to output only HTML fragment, no /, no markdown fences.
Let's craft.
We'll have:
About the role
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities,
for prose. Do not repeat job title as heading. Do not put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section only when posting has real specific content for it; never emit heading with filler placeholder. Prefer few substantive sections over many thin ones. We need to extract substantive content: The posting includes: - Intro paragraph about BECU, people helping people, etc. That's about the organization, maybe "About the role"? Actually "About This Role & Pod Expectations" is a section. Also "IMPACT YOU’LL MAKE:" is a section. "WHAT YOU’LL DO:" is responsibilities. "What You’ll Gain" maybe benefits? Actually benefits listed earlier: "BENEFITS – Because People Helping People Starts With Supporting You". Also "PAY RANGE". Also "Training Schedule" etc. Also "QUALIFICATIONS". Also "Desired Qualifications". Also "Minimum Qualifications". Also "What You’ll Gain" maybe skills? Actually "What You’ll Gain" includes community time off, work-life balance, etc. That's more like benefits? But we already have benefits. We need to decide sections: Could have About the role (intro + pod expectations), Responsibilities (WHAT YOU’LL DO), Qualifications (MINIMUM & DESIRED), Benefits (BENEFITS + What You’ll Gain?), Pay (PAY RANGE), Schedule (Training Schedule + Post-Training Schedule). Also maybe "Impact you’ll make" could be part of About the role or Responsibilities? But we need to avoid thin sections. Could combine Impact you’ll make into About the role or Responsibilities. But we need to preserve all substantive info; we can't discard. So we need to include it somewhere. We can create sections: About the role (includes intro paragraph, pod expectations, impact you’ll make). Responsibilities (WHAT YOU’LL DO). Qualifications (minimum and desired). Benefits (BENEFITS + What You’ll Gain). Pay (PAY RANGE). Schedule (Training Schedule + Post-Training Schedule). Ensure we don't create sections with placeholder like "commensurate with experience". Not present. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO statement, hashtags, navigation, etc. Also remove duplicated lines like "Assisting the community with financial wellness:" appears twice; we should keep only once? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to deduplicate identical lines. There's duplicate "Assisting the community with financial wellness:" appears in WHAT YOU’LL DO and What You’ll Gain. We should keep only one instance. Probably keep it under Responsibilities? Or maybe under Benefits? It's about community time off. Actually "Assisting the community with financial wellness:" appears under WHAT YOU’LL DO as a bullet? It's a sentence: "Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources." Then later under What You’ll Gain: "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." and also "Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources." That's duplicate. We'll keep one instance, maybe under Responsibilities. Also duplicate "Work-life balance:" appears only once. We need to format lists: For responsibilities, we have bullet-like sentences but not explicit bullet list. We can convert each sentence into
- for any list of duties/requirements/benefits. So we need to detect lists. The posting uses colon and sentences; we can treat each as list items.
We'll produce HTML like:
About the role
Intro paragraph...
Pod expectations...
... maybe combine. But we need to avoid multipleif we can combine into one? It's okay. Let's extract content. Intro paragraph: "Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities." That's about the organization; we can put under About the role. Pod Expectations: "About This Role & Pod Expectations This role is part of a pod (a group of nearby branches) within BECU’s Central District. Additional details provided if moved forward in the hiring process. Pod Branches: Kent Station/Redondo/Renton Benson/Renton LandingLocation support based on business needsRotation Required: You’ll work across all POD branches for up to your first year or more - this is a core expectation of the roleOne-Year Commitment: All Retail new hires are expected to remain in this role, POD, and schedule for a minimum of one year before pursuing other opportunities within BECUTraining: Training will include travel to the Tukwila Financial CenterTravel Required: The ability to commute between branches & training location is requiredFlexibility Required: Schedules are typically given 30 days in advance but you may be asked to adapt to varying schedules and branch assignments based on business needs" We need to format nicely, maybe separate sentences. Impact you’ll make: "IMPACT YOU’LL MAKE: As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU’s products will allow you to identify, diagnose, and address members’ consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services." We can include that under About the role as well. Responsibilities (WHAT YOU’LL DO): list: - Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts. - Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled. - Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources. We might also include "Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities." but that's under What You’ll Gain (benefits). We'll handle there. Qualifications: Minimum Qualifications: - Bachelor’s Degree or equivalent related experience - Minimum two years of experience in a sales-oriented, financial, or retail environment Desired Qualifications: - One year of experience in a financial institution - Spanish language fluency highly desirable - Thorough understanding of the sales process and ability to manage a sales pipeline efficiently - Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously - Ability to successfully complete 12-week in-house training program after hire - Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions - Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered. - Proficient verbal and written communication skills to enable daily communication with Members - Problem resolution, negotiating, organization, multi-tasking and peer coaching skills - Ability to work flexible shifts We could combine minimum and desired into one qualifications list, but we need to preserve detail. Could have two subheadings? But we only allowed headings for sections like Qualifications. Could have
Qualifications
thenMinimum Qualifications:
- ... then
Desired Qualifications:
- ... That's okay.
Benefits: BENEFITS – Because People Helping People Starts With Supporting You list:
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
Also What You’ll Gain includes:
- Community time off: This could mean paid time off specifically designated for volunteering or participating in community service activities.
- Work-life balance: Policies and practices that support employees in balancing their professional responsibilities with personal activities and commitments.
We could merge these into Benefits section.
Pay: PAY RANGE The Target Pay Range for this position is $26.00 - $32.12 hourly. Also Compensation Transparency section: Member Consultant: $26.00 – $28.00 per hour; offers often made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.
We need to preserve all substantive info. So we need to include both ranges? The Target Pay Range is $26.00 - $32.12 hourly. Then later they give a more specific range for Member Consultant: $26.00 – $28.00 per hour. We should include both.
Schedule: Training Schedule 12 weeks, Monday–Friday Variable shifts between 8:00 AM – 6:30 PM Post-Training Schedule Variable shifts between Monday–Friday: 8:00 AM – 6:30 PM Up to 3 Saturdays per month: 8:30 AM – 1:30 PM
We need to format as list maybe.
Now we need to remove boilerplate: EEO statement, hashtags, navigation, etc. Also remove duplicated lines (we already handled). Also remove application instructions like "Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU." That's application instruction; we should remove. Also "JOIN THE JOURNEY ..." is motivational but maybe considered application instruction? It's not exactly instruction to apply but promotional. The instruction says remove application instructions. The "JOIN THE JOURNEY" paragraph includes "Ready to make an indelible impact? ... Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now." That's application instruction; we should remove that paragraph. Also the hashtags and EEO statement.
Also remove "Compensation Transparency" heading? It's a heading but we can treat as part of Pay section; we can keep content but not as separate heading if we already have Pay section. We'll embed that content under Pay.
Now we need to output only HTML fragment, no /, no markdown fences.
Let's craft.
We'll have:
About the role
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities,