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Jobs · Information Technology · Michigan

MedTech Field Service Technician - Detroit, MI

IQVIA · Detroit, MI · 2 mo ago
On-siteInformation Technology$27–$29/hrPart-time

Matrixed teams are assigned to customer projects and accounts based on project scope and local organizational structures. The project team partners with the customer project team to deliver on-time, successful system inventory and maintenance on site.

Responsibilities

  • Perform annual preventative maintenance visits for assigned machines.
  • Conduct preventative maintenance activities according to established training and operational procedures.
  • Install software and hardware updates as required to maintain system performance.
  • Clean and inspect machines to ensure proper functionality and appearance.
  • Perform complete inventory audits and reconcile machine inventory records.
  • Update inventory management systems to reflect accurate stock levels.
  • Restock machines at designated customer locations.
  • Follow service schedules and route requirements provided by program management.
  • Respond to and arrive at customer sites within the service ticket’s Service Level Agreement.

Training for this role will be provided and is paid.

Requirements

  • High School Diploma minimum is required; higher degree is preferred.
  • Must have intermediate troubleshooting abilities in software and electronics.
  • Experience supporting automation equipment in a healthcare setting is a plus.
  • Experience in healthcare, field service, diagnostic machine maintenance, customer service, electronics, electrical, technical work, or IT is beneficial.
  • Strong communication skills and ability to provide exceptional customer support.
  • Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
  • Must have an active driver license and a personal vehicle to use for job-related assignments.
  • Travel locally and nationally is required to support customer needs; travel time and mileage are paid.
  • Position may require up-to-date immunizations.

Candidates must reside in the Metro Detroit, MI local area and have authorization to work in the US without the need for sponsorship. This role is not eligible for visa sponsorship.

Schedule

  • Per diem: 1-2 days or 8-12 hours per week.

Pay

The potential base pay range for this role is $27–$29 per hour. The actual base pay offered may vary based on job-related qualifications such as knowledge, skills, education, experience, location, and schedule.

Vaccine/Immunization/Hospital Credentialing Requirement

A required function of this job requires individuals to enter various healthcare facilities. Upon selection, individuals must complete the healthcare facility credentialing process, which includes meeting the following immunization requirements:

  • Measles, Mumps & Rubella vaccine (up to date)
  • Varicella (chicken pox) vaccine (up to date)
  • Negative Tuberculosis (TB) Test
  • Tetanus, Diphtheria & Pertussis (Tdap) vaccine (up to date)
  • Hepatitis B vaccine (up to date)
  • Influenza vaccine (seasonal)
  • COVID-19 vaccine primary series (heavily enforced by most facilities; some require booster(s))

IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, client requirements may supersede this.

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