MedSpa Front Desk Receptionist

About the role

Join the team behind Northwest Arkansas' 2025 Best Weight Loss Clinic. At Renew Aesthetics, we believe every patient experience begins the moment someone walks through our doors. We're looking for a polished, personable, and highly organized Front Desk Receptionist who is passionate about exceptional customer service and excited to be part of a thriving medical aesthetics practice.

Responsibilities

• Create an exceptional first impression by warmly welcoming every patient with professionalism and genuine hospitality.
• Answer incoming calls and patient inquiries with confidence, empathy, and outstanding customer service.
• Schedule appointments efficiently while optimizing provider schedules.
• Guide patients through a smooth and personalized check-in and check-out experience.
• Process payments accurately, including cash and credit card transactions.
• Maintain confidential patient records with precision and attention to detail.
• Educate patients on our aesthetic treatments, wellness services, skincare products, and current promotions.
• Maintain a beautiful, clean, and inviting reception area that reflects our luxury brand.
• Monitor and replenish front office and retail inventory.
• Utilize multiple software platforms, including Microsoft Office and electronic practice management systems.

Qualifications

• A high school diploma or equivalent (required)
• Minimum of 2 years of medical office experience (required)
• Minimum of 2 years of medical terminology experience (required)
• Minimum of 2 years of computer experience (required)
• Bilingual (English/Spanish) is a plus, but not required
• Med spa experience is preferred but not required

Benefits

• Competitive hourly pay based on experience
• 401(k)
• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off