Medicare Sales Agent - Hybrid in Miami, FL

About the role

The role involves answering incoming calls from prospective members, providing information and assistance, and matching the correct coverages, products, and benefits. The position requires obtaining necessary state insurance licenses and meeting sales goals.

Responsibilities

• Answer incoming phone calls from prospective members, identifying their needs and converting them to qualified leads and sales
• Navigate multiple computer systems to document member information while maintaining active listening and engagement
• Explain the differences between products and assist in selecting the best options for members
• Complete enrollment applications over the phone, ensuring compliance with product requirements and guidelines
• Meet performance, attendance, and consumer experience goals
• Obtain all necessary state insurance licenses within 30 days of starting the role
• Work flexible hours, including weekends, during the training period and on a rotating schedule

Requirements

• High School Diploma/GED or higher
• 4+ years of customer service/sales experience
• Ability to work regular shifts, including weekends, during the training period and on a rotating schedule
• Live within a commutable distance to the Miami, FL office

Qualifications

• Previous sales experience preferred
• Familiarity with computer and Windows PC applications
• Flexibility to adapt to different communication styles and personalities

Skills

Knowledge of the product portfolio, excellent communication skills, and the ability to work independently and as part of a team are essential.

Benefits

• Comprehensive benefits package including medical, dental, vision, life, and disability insurance
• 401(k) savings plan and employee stock purchase plan
• Employee discounts and referral bonus program
• Equity stock purchase and voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay and Schedule

Hourly pay ranges from $16.00 to $24.04 per hour, with the possibility of bonuses based on sales performance. The position is full-time with flexibility based on the seasonality of the business.

Benefits

• Accrued paid time off and holidays
• Flexible work schedule, including the option to work from home up to 3 business days per week
• Onsite training program for 6-10 weeks
• Hybrid work model after successful completion of training and on-the-job nesting period

Schedule

Operating hours: Monday - Friday 7:00am - 7:30pm local time; your shift will be provided during training with rotational weekend work (includes Saturdays/Sundays)

Pay

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. In addition to your salary, you will receive benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).