Bilingual (English/Spanish) Medicare Sales Agent - Hybrid in Miami, FL
UnitedHealthcare · Miami, FL · 4 mo ago
Business Development$50k–$65k/yrFull-time
About the role
The role involves answering incoming calls from prospective members, providing information and converting callers to qualified leads and sales. Responsibilities include navigating multiple computer systems, assisting with enrollment applications, and demonstrating knowledge of the product portfolio.
Responsibilities
- Answer incoming phone calls from prospective members, identifying their needs and converting them to qualified leads and sales
- Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
- Assist in completing the enrollment application over the phone, ensuring compliance with product requirements and enrollment guidelines
- Explain the differences between products and assist in selecting the best products to meet members' needs
- Meet the goals established for the position in terms of performance, attendance, and consumer experience
- Obtain all necessary state insurance licenses within 30 days of starting the role
- Work flexible hours, including weekends, with the possibility of working from home up to 3 days per week
Requirements
- High School Diploma/GED (or higher)
- 4+ years of customer service/sales experience
- Ability to work regular shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Live within a commutable distance to the Miami, FL office
- Fluency in English and Spanish
Qualifications
- High School Diploma/GED (or higher)
- 4+ years of customer service/sales experience
- Ability to work regular shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Live within a commutable distance to the Miami, FL office
- Fluency in English and Spanish
Skills
- Customer service skills
- Knowledge of computer systems and applications
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
Pay
Hourly pay ranges from $16.00 to $24.04 per hour, with the potential for bonuses based on sales performance. Full-time employment is offered with the possibility of working from home up to 3 days per week after successful completion of training and on-the-job nesting period.
Schedule
Operates Monday - Friday from 7:00am - 7:30pm local time, with the possibility of rotating weekend work (including Saturdays/Sundays).
Benefits
- Accrued Paid Time Off during the first year of employment plus 8 Paid Holidays
- Healthcare plans including Medical, Dental, Vision, Life, and AD&D insurance
- Short-term and long-term disability coverage
- 401(k) savings plan
- Employee Stock Purchase Plan
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits such as pet insurance, legal insurance, LTC Insurance, etc.
Pay
Base pay + monthly sales incentive, with top performers potentially earning up to $80K (+)
Benefits
- Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Flexible work schedule and remote work options
- Equity stock purchase and voluntary benefits
- Employee Assistance Program