Medicare Sales Agent - Hybrid in Dublin, OH

About the role

UHC is seeking dedicated sales professionals to be part of our team! This role involves answering inbound calls, providing information, and matching customers with the right insurance products.

Responsibilities

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs, and convert callers to qualified leads and sales
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Absorb and assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Maintain performance, attendance, and consumer experience goals
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within commutable distance to our 5900 Parkwood Place, Dublin, OH office

Qualifications

• Previous sales experience
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Skills

• Excellent communication skills
• Knowledge of insurance products and systems
• Ability to work independently and as part of a team

Benefits

As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience. Compensation = Base pay + monthly sales incentive. Average annual earnings $50K - $65K through a combination of base plus sales commissions. Top performers can earn $80K (+).

• Medical Plan options
• Dental, Vision, Life& AD&D Insurance
• Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay and Schedule

This position follows a hybrid schedule with two in-office days per week. Work Schedule: Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work. Full-time position with flexibility desired based on the seasonality of our business.

Benefits

Compensation & Benefits: As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience. Compensation = Base pay + monthly sales incentive. Average annual earnings $50K - $65K through a combination of base plus sales commissions. Top performers can earn $80K (+).

• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)