Medical Staff Services Coordinator

About the Role

This position is responsible for the direction, management, development, and organization of the Medical Staff Services Department. It provides administrative support to the organized Medical Staff, officers of the Medical Staff, and Administration of Memorial Hermann.

Responsibilities

• Directs and supervises the activities of the Medical Staff Assistant, including hiring, training, assigning work, counseling, timely distribution of monthly mailings to the medical staff, ER Call Schedules, and other communications to the medical staff, as well as the coordination of CME offerings.
• Manages and maintains the documentation of all minutes to ensure compliance with the Bylaws and Rules of the Medical Staff and regulatory agencies.
• Maintains official medical staff documents, including the Master Copy of Medical Staff Policies & Procedures, Bylaws, Rules of the Medical Staff, and meeting attendance records.
• Collaborates with physician leadership to ensure Medical Staff Bylaws, Rules, and Regulations meet standards of regulatory agencies and community standards.
• Ensures all incoming applicants meet the requirements of the Medical Staff Bylaws and sections/services for which they are applying.
• Responsible for generating reports and reviewing information related to reappointments to the Medical Staff, ensuring the appropriate Medical Staff Leadership is informed of all pertinent information.
• Develops and implements orientation programs for Medical Staff Officers and new physicians; ensures new medical staff members are adequately oriented to the facility.
• Develops and maintains policy and procedure manuals for the Medical Staff Office.
• Ensures safe care to patients, staff, and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals contributing to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of the community by creating compassionate and personalized experiences, modeling Memorial Hermann’s service standards.
• Other duties as assigned.

Requirements

• Associate's degree in Medical Staff Services or the equivalent combination of education, training, and experience.
• Three (3) years in a Medical Staff office with progressive responsibilities.
• Excellent organizational and communication skills, and effective meeting management skills.
• Proficient in the use of multiple software programs including but not limited to MS Office and desktop publishing.

Preferred Qualifications

• Certified Professional Credentialing Specialist (CPCS) preferred.
• Credentialing or hospital experience.

Skills

• Microsoft Office
• Zoom Workplace
• Web Conference applications
• MSOW

Schedule

Monday - Friday, 8:00 am - 4:30 pm

Location

Memorial Hermann TMC, 6411 Fannin St, Houston, TX 77030