Medical Scheduler

Key Responsibilities

• Schedule, reschedule, and confirm patient appointments across multiple providers or departments.
• Answer inbound calls and assist patients with appointment-related questions.
• Verify patient demographics, insurance information, and referral requirements before appointments.
• Collapse cancellations, waitlists, and urgent scheduling needs.
• Maintain accurate records in the electronic medical record and scheduling systems.
• Communicate with clinical staff, patients, and external offices to ensure continuity of care.
• Follow office procedures, privacy standards, and customer service expectations.

Requirements

• 1+ years of medical scheduling, patient access, or healthcare administrative experience preferred.
• Familiarity with electronic medical records and scheduling software preferred.
• Knowledge of insurance verification, referrals, and authorizations is a plus.
• Strong organizational skills and attention to detail.
• Excellent phone etiquette and interpersonal communication skills.

Qualifications

• High school diploma or equivalent required.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Access to company 401(k) plan.

Pay

Compensation is commensurate with experience.

Schedule

Monday: 8am – 5pm
Tuesday: 8am – 5pm
Wednesday: 11am – 8pm (once per month) + 1 hour lunch
Thursday: 8am – 5pm
Friday: 8am – 5pm