Medical Scheduler

About the role

We are looking for a Medical Scheduler to support daily scheduling operations for a healthcare team in Monmouth County, New Jersey. This long-term contract position is ideal for someone who is organized, responsive, and comfortable balancing patient coordination with staffing support in a fast-moving environment. The role focuses on keeping schedules accurate, addressing changes quickly, and helping maintain smooth day-to-day operations through clear communication and dependable administrative support.

Responsibilities

• Manage and update staff, patient, or client calendars to keep daily schedules accurate and current.
• Arrange coverage for time off, unexpected absences, and same-day call-outs while helping maintain appropriate staffing levels.
• Notify employees and leaders of schedule adjustments in a timely manner to support operational continuity.
• Track scheduling activity, attendance, and coverage details while maintaining organized records and routine reports.
• Address conflicts, gaps, and urgent scheduling issues by identifying practical solutions with minimal disruption.
• Provide support during onboarding setup by entering and maintaining information within scheduling platforms.
• Respond to scheduling-related questions from employees, patients, or other stakeholders with professionalism and clarity.
• Prepare summaries and reports on staffing patterns, attendance, and scheduling trends to support operational decisions.
• Assist with additional administrative or operational assignments as business needs evolve.

Requirements

• High school diploma required; an Associate's or Bachelor's degree is preferred.
• At least 1 year of experience in scheduling, administration, customer service, healthcare support, or operations.
• Practical experience with patient scheduling, contacting patients, and delivering strong customer service.
• Familiarity with scheduling software or workforce management tools is preferred.
• Working knowledge of Microsoft Office applications, including Excel and Outlook.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting.
• Clear communication skills, close attention to detail, and sound problem-solving ability.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in company 401(k) plan for hired contract/temporary professionals.