Medical Scheduler

About the role

This position offers a temporary to possible hire opportunity as a Medical Scheduler in Lakeland, FL.

Responsibilities

• Receive a high volume of telephone calls to schedule and reschedule appointments
• Verify and update patient information
• Navigate and follow all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and correctly spelling medical terms and diagnosis
• Identify the correct CPT codes and fees for self-pay exams

Requirements

• Knowledgeable in imaging studies to answer basic questions for the patient or referring physicians' offices and recite exam preparation guidelines
• Strong customer service skills
• Bilingual skills, English and Spanish
• Proficient knowledge of Microsoft Office
• Strong data entry and typing skills