Medical Scheduler, All Locations Available

Job Description

The Medical Scheduler assists the staff and physician by scheduling patients for follow-up appointments and necessary tests and procedures. This role functions as a member of the healthcare team with responsibilities that align with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Essential Functions

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients (e.g., interventional invasive cardiology procedures, electrophysiology, etc.).
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and provide instructions over the phone with follow-up letters containing instructions.
• Uses Allscripts, Centricity Business, online paging systems, retrieves information from other hospital systems, and holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.

Other Functions

• Maintains compliance with all company policies, procedures, and standards of conduct.
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

Education & Experience

A high school diploma or GED/Equivalent is required. Two (2) years of scheduling in a multi-specialty clinic are preferred.