Medical Records Team Lead

About the role

The Medical Records Team Lead position at IVF Florida in Margate, Florida, is an immediate opening for a collaborative environment that supports clinical data retrieval and patient care.

Responsibilities

• Oversee assigned staff within a designated area of the Department's operations
• Develop procedures and processes to appropriately manage and maintain patient medical records
• Plan and organize the responsibilities of assigned staff to increase efficiency and best utilize the staff's skills and abilities
• Set goals for assigned staff and motivate staff to accomplish the goals
• Organize contents of patient records in accordance with specified chart order to facilitate clinical data retrieval, both manual and electronic
• Manage the on-site and off-site medical records storage to ensure that patient medical records are well organized for ready retrieval
• Implement, import, and manage all scanned chart documents from multiple offices; continue to solve system problems and difficulties for satellite office personnel
• Maintain the master list of medical records to ensure that the current location of each patient medical record is known for easy access and retrieval
• Demonstrate an understanding of medical record completeness for the continuation of patient care
• Maintain an in-depth knowledge of principles, practices, standards and techniques, and demonstrate knowledge in accordance with Practice policies and procedures within pertinent laws and regulations in the following areas: chart processing, electronic systems, chart filing, department quality measures, release of information, and access to records for continuing care
• Review requests for the release of medical records to ensure the request is appropriately completed and signed; when necessary, contact patient or staff member to resolve issues
• Ensure that requests for patient billing information are brought to the attention of the appropriate Financial Services staff member; obtain patient billing records prior to releasing medical records for scanning to ensure a complete package of medical and financial records
• Communicate on a regular basis to ensure seamless operations and services
• File, purge and manage patient charts
• Perform confidential administrative functions including developing and typing written correspondence; respond to routine external correspondence
• Adequately staff and ensure assigned staff are present and working
• Assist Supervisor in the training and orientation of new staff; train existing staff on new or revised program policies and procedures
• Under the direction of the Supervisor/Manager, conduct individual supervision/counseling sessions for assigned staff and complete all necessary documentation
• Write and administer performance appraisal evaluations under the supervision of the Supervisor
• Work with assigned staff to correct performance problems using established systems

Qualifications and Skills

• High School diploma required; Associates or Bachelors degree preferred
• Two years of supervisory experience preferred
• Demonstrated leadership skills
• Excellent interpersonal skills, and the ability to form professional relationships with multi-cultural patients and their families, physicians, subordinate staff, and other supervisors
• Able to communicate accurately and concisely
• Willing and able to manage conflict
• Ability to work well independently, and demonstrate good judgment along with the ability to function as a member of a multi-disciplinary healthcare team
• Well organized, ability to plan, supervise and motivate staff
• Knowledge of clinical operations, program operations, computer software, and equipment