Medical Receptionist - Urgent Care

About the role

OnPoint Medical Group is searching for an outstanding Medical Receptionist to join our OnPoint Urgent Care team! Come join a great group of medical professionals as our network continues to grow!

Responsibilities

• Responsible for greeting incoming patients in a friendly and professional manner and completing the check in procedures by following the established guidelines.
• Responsible for all answering incoming calls in a friendly and professional manner and routing to the appropriate party.
• Completes administrative duties that ensure the patient’s visit is smooth, billing can be processed in a timely manner, and front office remains clutter free and organized. This includes collecting co-pays, deductibles, coinsurance and collecting on balances.
• Scans all paperwork and balances TOS (Time of Service) collections by the end of the business day.
• Attends meetings and/or trainings as requested. In person and online training will be required.
• Follows all OSHA, HIPAA standards, policies and procedures.
• Performs duties to achieve or exceed established service standards.
• Punctual and regular attendance is an essential responsibility at OMG.
• Able to follow instructions and respond to management direction.
• Able to work in a group but complete assigned tasks individually.

Qualifications

• High School Diploma or High School Equivalency
• Strong computer skills required
• Preferred: Current CPR card
• Preferred: 1-2 years of experience in a business office or clinical environment
• Preferred: EMR experience

Skills

• Reasoning ability
• Customer service excellence
• Language skills
• Mathematical skills

Benefits

• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• FSA options
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• Paid Time-Off earned