Medical Receptionist - Orthopedics

About the role

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Responsibilities

• Greet patients
• Collect co-pays
• Schedule follow-up appointments and referrals
• Support departmental clerical duties

Requirements

• 6 months related experience
• Some medical background preferred
• Strong verbal and written communication
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection
• Ability to promote and maintain good patient relations and patient confidentiality
• Ability to work in a fast-paced and structured environment
• Ability to sit for long periods of time
• Ability to key for long periods of time
• Accurate computer/keyboarding skills required
• Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients

Qualifications

• Age-related growth and development principles necessary to provide appropriate service and assure safety of patients

Skills

• Medical terminology knowledge
• Ability to ask for copays and collect race data
• Customer service and human relations skills
• Telephone and listening etiquette
• Knowledge of age-related growth and development principles

Benefits

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Pay

Details about pay are not specified in this job description.

Schedule

Work Schedule: Monday - Friday 7:30am-8:00pm shifts vary with rotating weekends

Benefits

Designed To Support Your Total Health: As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.