Medical Receptionist

Responsibilities

• Provides front desk coverage by greeting clients and visitors in a respectful and welcoming manner
• Manages multi-line phone systems and routes calls to the appropriate staff or departments
• Captures patient registration by entering demographic data and verifying insurance coverage
• Maintains program calendars and coordinates staff schedules and meetings
• Manages electronic health records by scanning and filing documents in compliance with privacy standards
• Processes consents and authorizations for patient care
• Tracks and orders office supplies to ensure uninterrupted program operations
• Aids in data entry for attendance tracking and quality improvement reporting
• Supports administrative tasks including onboarding paperwork and timesheet collection
• Maintains a clean and organized front office environment for staff and visitors

Qualifications

• High school diploma or equivalent required with some college or an associate degree preferred
• Minimum of one year of administrative or receptionist experience in a healthcare or social services setting
• Proficiency with Microsoft Office Suite including Word, Excel, and Outlook
• Experience with electronic health records and insurance verification processes
• Strong customer service skills with the ability to assist individuals in distress with empathy and respect
• Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment
• Ability to maintain strict confidentiality of sensitive patient information
• Professional communication style suited for a behavioral health environment
• Willingness to obtain CPR or BLS certification

Benefits

• Medical, dental, and vision insurance
• 25 days of paid time off
• Access to a retirement account with an employer to match
• An option for daily pay
• Tuition reimbursement

Schedule

Full-time non-exempt role with a schedule of Tuesday-Saturday 8am-4pm.